Strongly advise people not to patronize this business! The customer service is deplorable. Went in tonight... Ordered and so did the person with me. We ordered 1 appetizer, for which I had to retrieve the napkins. The waitress came about 5mins later with one set of utensils... Even though it was TWO people at the table. ... Ok, so maybe she forgot.. My company then ordered an entrée for there and to go. I ordered 1 entrée aswell. 40 mins later, in which time 5 people came in and ordered to go plates and left. 3 new groups came in and got entrées before we did! Ok... Maybe there is a reasoning as to why someone who ordered the same thing I did... Was eating before my company and I. The waitress then sets down my entré... No fork... Doesn't return to the table for over 10mins. (Am I supposed to use my hands???). I then asked the bus boy for a manger... At which time the waitress returned and stated that she had brought one set of utensils... I let the manager know that I was very displeased with the service. An no longer wished to eat my entrée. I payed for my appetizer, drinks and the to go entrée. (only because the person we ordered it for had to eat within a paticular time frame)
The bus boy also apologized for the inconvenience and stated that he didn't know why my paticular table seemed to take extra long to be served.. Or why utensils would never be put out. Upon exciting the "restaurant"... A couple that came in after me, said they would have just left... Because even they saw the blatantly awful service. I will NEVER SUPPORT OR RECOMMEND this business again!
The Assistant Manager seemed as nonchalant as the waitress. Even as she served her tables that were seated after us!
If anyone knows how I was expected to eat this food without utensils and be sanitary... Please inform me.
A waste of an hour and a half... An $28.99 To top it off.. I didn't even get...
Read moreThis is a good place to eat. I read past reviews about how confusing it is when you ask people to recommend a place to eat and they all say “the fish fry “ then you arrive to blocks of many little restaurants that many of them say “fish fry”. We read reviews and this one had good ones so we came and try it. Food was great and portions were super big. Many people were taking leftovers. I had the grill snapper. Absolutely delicious! It came with two fish! But not grilled, at least not what I consider grill. I think of a grilled fish cooked without any oil, this one was more like deep fried however, the seasonings were just so delicious!! The rice was on the hard side for me but still very tasty. My husband had shrimp and lobster, he thought lobster was a bit salty but nothing that would ruin your food. Our sides were fried green plantains, also super yummy, and mac&cheese. Finally my son had the cheese burger and not even crumbs were left on his plate. For three dishes, two sodas and two waters we paid $90. As you may already know they add a 15% gratuity to your check. Things to know, there are no bathrooms in the restaurant, actually most of them don’t have any inside either. Instead, you have to walk across the street and use the public restrooms, which are pretty decent. Only seating options are booths, not bad for space but in case you need a different seating option this may not be the place for you. They also give you the option to pay with PayPal for a $6 fee. My husband asked for a spoon and they said they had no spoons, odd, but we managed without. The waitresses were not very friendly but they did their job. Overall I would recommend this restaurant. Also while you are here or after, you need to check out the frozen daiquiris in the next door locale “Bruno’s”. They were also...
Read moreStaying at Atlantis but wanted authentic food that didn't cost your first born child. This was the place. First, going to "Fish Fry" is an area, not an activity. The cab drivers all seem to have their favorites and will tell you the "best" place. We asked multiple locals and they gave us top choices - Oh Andros kept coming up, so we tried it. And honestly went there again the next day. It feels a little aggressive at first because the waitresses come outside to the cab to snag you. I mean, what if you aren't ready to commit? But we went for it and it was a great choice. Our cab driver said for 3 people, get 2 dinners and share. Do not get 3. In my mind I thought, sure- does he not see I have 2 starving boys and we haven't eaten all day? We decided to get the conch salad and share a fried seafood platter. It comes with a mound of peas and rice and a choice of 2 sides. We chose potato salad and plantains the first day and potato salad (it was THAT good) the second day with macaroni (baked mac and cheese with a definite spicy kick). We also got conch fritters (10 for $5). 1) you will walk away stuffed. 2) food does take a while to come. Bring something to draw on or a phone for kids who can't wait. 3) cash only, tip is not included. 4) try the sky juice. It's my new favorite alcoholic drink. And at $7, a nice change from the $16 resort cocktails.
All together, we ordered the seafood platter ($40), conch salad ($15), conch fritters ($5), two sky juices ($14). You can't beat those prices for the amount of food. Well worth a 15 minute cab ride...
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