The staff are most helpful. Except the new General manager who is afraid of the customers. I have been staying there a few months. Now the New GM does not respect the customers. He has a reserved parking spot while I need to find my own somewhere else. The cleanliness is something which needs to be addressed. As the furniture has bitten me more than once. They have not cleaned under the furniture in years. The kitchen the dials on the cooker cannot be read as they are faded and they never never clean it. This is an aparthotel 4 stars. Once the room has been kind of cleaned I found a piss in my wc. As the wc is white and piss is yellow. Also at one point the floor was being washed with with the same water that was used to clean the wc. I had to ask for an air freshener due to the smell of piss. After they had cleaned. However the GM seems to be more bothered in having his reserved parking spot than doing his duty as a GM. I put all my customers they also complained. I forgot to mention every time I went to the WC the wc clogged and I had to call maintenance to come and unclog it. For the money there are many other NEW places for rent short term than a this place. In Juffair. New clean and short term. The GM does not hide...
Read moreThe parking is first come first serve. The rooms are ok. The kitchen is fine the oven doesn't work lack in spoon fork knifes cooking utensils needs a bigger trash can for a 3 bed room apartment. The tv is abit small for a big living room. it looked like it was a 40 inch Tv i think. They need to larger Tv. The internet service is pretty descent there were times it was dead slow. Bedsheet need some upgrades. The one in my room was torn and had some holes. Lighting and atmosphere is relaxing. Staff here are friendly but they charge hefty for early check in even there are available rooms. I would understand if there were full or short in rooms but regardless they still charge you for it. No consideration there. The room service was abit slow there were days they didn't clean the rooms we had to call them to do it. Overall stay there for 4 days and 3 nights experience is good. Most of the equipment in the kitchen badly needs an upgrade. oven needs to be fixed. larger trash cans. My suggestions for people paln to book there is to bring your own cooking utensils pots pans including the chopping...
Read moreGreat Stay with Spacious Rooms, but Minor Improvements Needed: Our stay overall, it was a great experience. Fromnthe moment we arrived the reception team was welcoming and effecient making the check in process smooth. The hotel offers excellent service and a fantastic location, making it convenient for exploring the city. The cleanliness was okay, and the apartment itself was huge, featuring three bedrooms, two full bathrooms, and a powder room, which was perfect for our group of six. However, there were a few minor drawbacks. The kitchen had limited utensils and cooking tools, making it a bit challenging to prepare meals. Additionally, we were only provided with one towel, which was inconvenient for a group of six, and there were no slippers available. Despite these small issues, I would still highly recommend this hotel for families or groups looking for a spacious and...
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