Hotel La Cúpula — Hotel in Copacabana

Thank god I stayed here for one day. Yeah the architecture is beautiful here but it gets destroyed by the poor service provided. We arrive early due to our flight and we made reservations before hand (like 2+ weeks in advance) and on top already informed the front desk that we will be arriving before check in which is 2pm (7am). Now the front desk people told us we can only have 1 of the two rooms for four people due to the 2pm check-in. Im like ok… but if you allow us one room and if the other one is empty then??? On top my partner and I paid for the room that we have to wait til 2pm to check in and we decided to have breakfast. I began to have an intimate emotional moment with my partner (was crying in other words) and the server had the audacity to push us out the restaurant and was more concerned about who was paying for breakfast when we were told it was included with our stay. Ok, so I went to dispute this 50 bolivians of just poor scrambled eggs and disgusting stale bread with the front desk lady. The front desk lady thought my Spanish was not good enough (I am fluent) and decided to switch to English. She also gaslight my partner and I, stating that all hotels charge for breakfast if you are not checked in… yet we already had a room… checked in… are sleeping in it… and we also paid their 400 bolis. No hotel has done this to us and we stayed at about 4 of them before arriving to this one. She then went of saying ok we will not charge you for breakfast but we are revoking the included breakfast for tomorrow. I said “fine we can pay for a much better meal than eggs and toast for 50 bolivianos somewhere else” |This hotel should look into what accommodations mean because you guys are just greedy and rude. |Ridiculous experience, terrible staff that loves to gaslight. GOD BLESS I only had to stay here for one night. The architecture is not worth staying here and there is equivalent views like this place has somewhere else for better and cheaper service. Never coming back thats...

Thank god I stayed here for one day. Yeah the architecture is beautiful here but it gets destroyed by the poor service provided. We arrive early due to our flight and we made reservations before hand (like 2+ weeks in advance) and on top already informed the front desk that we will be arriving before check in which is 2pm (7am). Now the front desk people told us we can only have 1 of the two rooms for four people due to the 2pm check-in. Im like ok… but if you allow us one room and if the other one is empty then??? On top my partner and I paid for the room that we have to wait til 2pm to check in and we decided to have breakfast. I began to have an intimate emotional moment with my partner (was crying in other words) and the server had the audacity to push us out the restaurant and was more concerned about who was paying for breakfast when we were told it was included with our stay. Ok, so I went to dispute this 50 bolivians of just poor scrambled eggs and disgusting stale bread with the front desk lady. The front desk lady thought my Spanish was not good enough (I am fluent) and decided to switch to English. She also gaslight my partner and I, stating that all hotels charge for breakfast if you are not checked in… yet we already had a room… checked in… are sleeping in it… and we also paid their 400 bolis. No hotel has done this to us and we stayed at about 4 of them before arriving to this one. She then went of saying ok we will not charge you for breakfast but we are revoking the included breakfast for tomorrow. I said “fine we can pay for a much better meal than eggs and toast for 50 bolivianos somewhere else” This hotel should look into what accommodations mean because you guys are just greedy and rude. Ridiculous experience, terrible staff that loves to gaslight. GOD BLESS I only had to stay here for one night. The architecture is not worth staying here and there is equivalent views like this place has somewhere else for better and cheaper service. Never coming back thats...

Copacabana, Bolivia is right on the shore of Lake Titicaca, 15 minutes away from the Peruvian border. Very close from downtown you will find Hostal La Cupula, but don't let the name confuse you, because La Cupula (The Dome) also gives you the option to stay in private suites, all with private gardens and hammocks. The site is owned by Martin Klaus Stratker, a German artist who designed the place after falling in love with Lake Titicaca pier and shore view. Who can blame him? Martin created each suite into something unique, it's like living between sculptures and fine paintings. Imagine yourself tasting a good Altura Wine from the region, watching the lake from your panoramic windows or hammock, while some Alpacas are doing the lawn. La Cupula also has a restaurant with international menu, with many European dishes, but you can order some traditional Bolivian food and high altitude wines from the region. Room service for sure is available. After our adventure in Machu Picchu and Puno in Peru, our idea was just to take a short rest and continue our way to La Paz, but the beauty of La Cupula left us stunned, so we decided to stay a couple of days more. Martin really loves Latin-American culture, so you may find at the common library some Gabriel Garcia Marquez, Mario Vargas Llosa or Octavio Paz books, just to name a few, as well some very nice movies. Did I mention all suites have a dome that allows stargazing from bed? Also the suites are equipped with kitchens, but they also have hostel type rooms, garden and communitarian kitchen. Visit their website or call to book a room or suite, because walking in without a reservation it's not always...