Hotel Estelar Del Lago Titicaca — Hotel in Copacabana

Enough said, decent rooms, good view and location, but an incredibly snobbish ‘Paceña’ owner (someone from La Paz who thinks they are better than everyone else). ||We had trouble doing just about anything with her from getting warm water for our 2 year old’s milk, to more toilet paper. When I asked why the wifi didn’t work was told it was ‘full’, so I politely offered to change the router setting to allow more logins and see if I could get faster speeds, but was shouted at to keep out of her business... ||But, if you happen to be one of her friends, there were three staying there while we were, you get ala carte breakfast from the restaurant, a smile and your luggage taken up for you. ||Oh, and is quite pricey by Bolivia standards so don’t expect the level of service the...

Let’s start with the pros:||- rooms area are quite large so do the beds||- location just next to Main Street and facing the sea.||||This should be the starting point for an extraordinary experience... but not.||||Rooms don’t have heating and it was damn cold.||Hot water is barely hot.||There are hundreds of warnings all around the hotel and rooms about all you can’t do - it’s a bit mad.||WiFi doesn’t work.||Breakfast is quite poor.||No lift so you’ll be carrying your bags.||Don’t accept any cards. Just cash.||Finally we’ve been without electricity for a full day and night which is a bit crazy in an hotel.||||Not the best experience.||||Must improve service cause they have almost all the necessary conditions to have a...

Totally agree with the ¨not the best service¨review. We were very disappointed as it was the opposite of what we saw from the outside. They do have all the elements to be a great hotel. There was no WIFI, no hot water, no elevator, lousy breakfast, cash only, and they charged more than $10 USD for exactly the same room. The front desk lady was unfriendly and not very helpful. Very sad to classified it as a worst place we been to in our 2 months traveled around South America cities. We were very pleased with our trip and happy with local people encountered until we got...