Orbilux — Hotel in Bansko

I have stayed here with some friends in Dec, for the New Year's holiday. The hotel is aprox 10min walking from city center. ||It has a shuttle in the morning for the guests that are going skying. You can buy from the reception the ski pass (same price as in the city) + rent the sky gear. ||It has a Spa center and inside pool - free entrance for hotel guests, but you need to pay for the bathrobes.||Our room was clean and warm, but you might ask for additional blankets or heaters as i heard that other rooms were colder. They did not change the towels during the 5 days. ||We had booked just breakfast & dinner - the food was ok, but you needed to pay for any drinks during dinner (including water :( ). ||The big negative point i would say was the NY dinner - a very sad and unfresh salad, a pork stake & vegetables and a not so tasty baklava (nobody ate it and they serve it again the next morning :( ). Drinks (for every 4 persons) - 1L white wine, 1L red wine, 4 bottles of small water, 1 champagne....the whole thing was quite disappointing.||So i recommend the place just for the rooms & breakfast, you can find better places to...

I have stayed here with some friends in Dec, for the New Year's holiday. The hotel is aprox 10min walking from city center. ||It has a shuttle in the morning for the guests that are going skying. You can buy from the reception the ski pass (same price as in the city) + rent the sky gear. ||It has a Spa center and inside pool - free entrance for hotel guests, but you need to pay for the bathrobes.||Our room was clean and warm, but you might ask for additional blankets or heaters as i heard that other rooms were colder. They did not change the towels during the 5 days. ||We had booked just breakfast & dinner - the food was ok, but you needed to pay for any drinks during dinner (including water :( ). ||The big negative point i would say was the NY dinner - a very sad and unfresh salad, a pork stake & vegetables and a not so tasty baklava (nobody ate it and they serve it again the next morning :( ). Drinks (for every 4 persons) - 1L white wine, 1L red wine, 4 bottles of small water, 1 champagne....the whole thing was quite disappointing.||So i recommend the place just for the rooms & breakfast, you can find better places to...

We had a nice time at Orbilux, but it could be better. First of all, the staff were very pleasant and helpful. Secondly, the spa centre was good with the sauna and bath and there is also a pool, however the pool was cold and unpleasant to swim in it. Also, it would be better if the sauna and bath were always available during the day not only from 16:00 till 19:30.

Another plus is that there is also an option of a driver who takes you to the Gondola(the ski location). You can purchase the ski pass at the hotel and even let your equipment in a special room.

Talking about rooms, the one that we stayed in was quite cold, but they provided us with a heater on request and the room was nice and comfortable.😊

Another thing that can be improved is the variety of the dishes that are served during breakfast and dinner. I expected a lot more things to choose from. Apart from that the price of the stay and the provided facilities are acceptable.

I would like to thank again the staff in the restaurant and at the reception, they were really nice! Best service ever...