We were two couples travelling in high season . Unfortunately there wasn't too much available in Pucon so this hotel is what we ended up with. My husband and I were on the main floor with no external windows in our room and as such it was too warm and quite stale smelling. ||I am not usually picky when it comes to hotels so that wasn't really the deal breaker. What was is the noise. I do like hostels that have a social atmosphere and can accept some nighttime noise in favor of some comraderie. This was not that. We were located across from what I gather is the owner Ingrid's apartment and into all our of the night there would be children yelling, appliances running and the TV on loud. Upstairs my friends complained that there were kids running through the halls and playing hide and seek. When they asked the owner to do something about it she wouldn't and it clearly seemed like they were friends and receiving some kind of preferential treatment. ||All this is not great when you're climbing Villarica and your start to the day is 5:3OAM. ||I actually took it upon myself multiple times to get up and close Ingrid's apartment door myself so the noise would travel less, it finally stuck at 1 AM. I tried to get their attention down the hallway in their apartment the first couple of times I had gotten out of bed and they couldn't hear me because the TV was so loud!||Most of the people at this hostel were locals and spoke no English and most seemed cool with this dynamic and good for them. But be warned as a foreigner who like me is looking for either a social experience or the ability to go to bed to enjoy the outdoor adventures of Pucon this place is probably not for you.||Other than that breakfast is fine. There are tasty eggs and Ingrid seemed nice enough. She has no English. Value for money not great compared to other places in the area I would say.|If you do end up there be sure to pay cash because credit card is much...
Read moreI stayed at Hostal Graciela for 5 nights and everything was very smoothly arranged. I already started to be in touch with the hostel via whatsapp before my stay, which came in very handy as my flight was delayed for 2 hours and I could inform them easily. Even though I arrived only around midnight then it was no problem and they were very understanding and someone was waiting for me when I arrived. ||The hostel is located very close to the city center, only one parallel street to the main street, in a side street and therefor very quiet. Stepping outside on the street you get a stunning view on the volcano Villarica. ||The room itself was good and clean, very comfortable bed! For myself the double room was a good size, for too its probably a bit cramped. I had a room on the ground floor and there was a window, but it was very close to a wall, so the room was rather dark. The bathroom was rather small, but has everything one would need. ||I think the hostel is family owned and everyone is very friendly. They don't speak any English but they really make an effort (getting out some English words or helping you out in any way). I managed fine with a few Spanish words only and their and my effort to make it work! ||Breakfast was basic (even though i think you can get more options when you know your Spanish breakfast vocabulary! :D ). There's also a kitchen that...
Read moreMy husband and I stayed at this property for 3 nights. We took a room with a double bed and private bathroom. Everything was nice and very clean. The bathroom was big and the room of reasonable size. There is a common area with a complete kitchen, with an electric kettle, toaster, fridge, microwave and dishes that all gust can use at any time. It is very convenient. Yet, the rate includes breakfast, which turned out to be better than expected. You can choose between scrambles eggs, ham&cheese or salami&cheese, and the you get yogurt, bread, butter and marmalade and orange juice (of course your choice of coffee or tea). I only missed having some fruit, buy you can buy some nearby and store it in the fridge. Also, one of the nights our room was very very hoy (no fan or ac) but I guess this is not frequent as the place is mostly prepared for cold weather. Location is great, close to downtown and the lake beach. The hostess is very kind and helpful....
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