Grand Link Hotel — Hotel in Guilin

Not suitable for ENGLISH only guests. We had extreme difficulty communicating with all the staff (front counter, restaurants, room service, house keeping, and hotel manager!!) The rooms are nice and well-appointed with most trimmings, bed is comfortable, shower and bath water were nice and hot. Rooms are good. The hotel has five restaurants and café, only two were operating. We dined at both, neither was a nice experience. Staff had very poor English, if any at all. Regularly pulling out their mobile phones for the translator app. I estimate that only 50% of the items on the menus were available!! Made for a difficult time making a choice. Add to this that people still smoke in restaurants here, even in this hotel, made the experience even more unpleasant. There was also a lingering cigarette smoke smell in the room despite the NO SMOKING signs.

Tried to have a cuppa tea in the room. The drama we had trying to get some fresh milk in the room was beyond belief!! Ending up costing us CNY 4 for a tetra pack of milk!! The buffet breakfast was very Chinese, which you would expect, so be prepared for nothing western. They are very good at shaking their heads sideways and saying the one word of English they know, “NO”. Unfortunately, I must confess, we will never...

Not suited to English only speaking customers. We extreme difficulty communicating with all the staff (front counter, restaurants, room service and hotel manager!!)||The rooms are nice and well-appointed with most trimmings, bed is comfortable, shower and bath water were nice and hot.||The hotel has five restaurants and café, only two were operating. We dined at both, neither was a nice experience. Staff had very poor English if at all. Regularly pulling out their mobile phones for the translator app. I estimate that only 50% of the items on the menus were available!! Made for a difficult time making a choice. Add to this that people still smoke in restaurants here, even in this hotel, made the experience even more unpleasant.||||Tried to have a cuppa tea in the room. The drama we had trying to get some fresh milk in the room was beyond belief!! Ending up costing us 4 yen for a tetra pack of milk!!||The buffet breakfast was very Chinese, which you would expect, so be prepared for nothing western.||Unfortunately, I must confess, we will never...

Guilin is a popular tourist destination and deservedly so. River trips take you into unparalleled natural scenery. If you have ever seen a Chinese water painting with its delicate almost ethereal scenes, then sailing along the river in Guilin is like being in the centre of one of these paintings! ||If you want a truly Chinese experience in Guilin then the Grand Link Hotel will give it to you. The rooms are spacious and the one I had overlooked a winding river with bamboo overhangs - a taste of things to come ! Breakfasts, of course, are Chinese but if you want Western style, there is room for that as well. There are many distinctive features in the hotel including a spacious garden and statues. Service is also very good with every attempt to respond to requests. ||The hotel is about a 15 minute walk into the centre of the city and there are buses all the time taking people to the river trips that are an absolute must.||A great experience in the hotel, in the city and...