The location of the hotel is extremely convenient. It’s situated right on Nanjing Pedestrian Road, making it easy to explore the heart of the city. There are plenty of restaurants and food nearby. The famous Bund is also within walking distance.The room, while not as spacious as we had expected, was still adequate for two people. It was clean and well-maintained, providing a decent level of comfort for a short stay.However, we did encounter a few issues during our time at the hotel. Firstly, the design of the shower area caused water to flow out into the toilet space after use. This was a bit inconvenient as it made the bathroom floor wet and slippery.Secondly and more concerning, was an incident involving the housekeeping staff. On the second morning of our stay, we went out for breakfast without placing a “Please Clean Room” sign on the outside door. Surprisingly, when we returned from L9 cafeteria to L3 room, we found that the cleaning staff had entered and was in the middle of tidying the room. We were quite shocked, especially since we had not requested housekeeping service, nor were we informed that staff would be entering the room by default. This was particularly worrying because we had left personal belongings, including a wallet and a mobile phone inside the room unattended. It is same incident happened to other room in L2 as well during our stay. I was curious if someone showering and sleeping in the room, the cleaner will suddenly pop out for cleaning without informed?! Sounds unsafe. While we appreciate the staff’s efforts to keep the room clean, we believe that guests should be notified or asked for permission before anyone enters the room. This would help ensure both privacy and security for...
Read moreI spent two nights here, and the location was great. However, the service andd quality were just terrible. First, I was given a room with two single beds even though I had booked a king. They did change me to a room with a double bed after I asked. However, my room was still deficient in several ways. First, the heater didn't work, so it was freezing in there. Second, there was all sorts of black mold in the bathroom. Third, the bathroom sink leak so that you would end up with tooth paste all over the floor when you brushed your teeth! Fourth, when I asked to be moved after discovering the sink, the receptionists refused and were quite rude about it. Perhaps they think that each guest only deserves one room change. When I asked if they could send maintenance up to fix the sink, they refused and literally dismissed me, walking away. The guy I had talked to earlier then claimed he spoke no English. Fifth, the room key rarely worked, necessitating a trip down to reception each time I was locked out. And sixth, there is no wifi in the rooms regardless of what they claim. The signal simply isn't strong enough.||||Would I stay here again? Uhhhhh, maybe if I was desperate. The location and price were very good, but I would spend some time looking for other options. I would NOT recommend this to a friend without telling them all the details. The bathroom was really gross, and the service was...
Read moreRezen Murray Hotel is a fantastic choice for travelers looking to stay in the bustling heart of Shanghai. Located just steps from the famous Nanjing Road Pedestrian Street, the hotel offers unparalleled access to shopping, dining, and entertainment, as well as easy connections to major attractions like The Bund and People’s Square.The hotel features modern and well-designed rooms that prioritize comfort. Guests can expect spacious accommodations with cozy beds, complimentary Wi-Fi, and thoughtful amenities, such as a coffee maker and a work desk. The rooms are tastefully decorated, combining contemporary style with a welcoming ambiance, ideal for both leisure and business travelers.Service at Rezen Murray Hotel is highly praised, with attentive and friendly staff eager to assist. Many staff members speak English, which is a great help for international visitors.The hotel also boasts a restaurant serving a mix of local and international cuisine, perfect for starting your day or unwinding after exploring the city. Additionally, the hotel’s central location means you’re never far from Shanghai’s culinary delights.In summary, Rezen Murray Hotel is an excellent choice for travelers seeking comfort, convenience, and a prime location in Shanghai. Its combination of modern amenities and proximity to key attractions makes it a standout option for those exploring the...
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