Radisson Collection Hyland Shanghai — Hotel in Shanghai

My experience in short and to the point: Cleanliness: 3.5 out of 5. It's adequately clean to my standard. It's interior is getting old and that does give the image of it being less cleaner than it is.

Check-in process is smooth. Asked for passport, photo copies the identity and Visa page and boommm, the card key is issued to me. A 5 star for that. (I was handled by the manager in charge though)

Hot water is flawless. Don't forget to ask for toiletries after the issuence of ur card key. By regulation recently enacted in China, low star rating hotel is no longer obligated to provide them, if I'm not mistaken.

Bed sheets are crisp and feel sufficiently laundried, white. Didn't see any colored spots.

Various international power outlet sockets.

Carpet in the hallway really need a replacement, it stinks.

Some may complain about noise pollution caused by metro and maglev trains if unfortunate enough to stay in a room facing the tracks.

Overall it's a decent, sleepable, comfy transit hotel. Even for a couple of days or so. Food is right in front of the hotel lobby (Colonel Sanders and Ronald McDonald). A huge and modern supermarket (Metro) just 5 minutes walk.

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Avoid This Hotel at All Costs!I had an absolutely horrible experience at this hotel. The building is extremely run-down, and they gave me a basement room, claiming it was the one I booked—even though the photos on their website were completely misleading. The actual room felt like a storage space—old, unclean, and nothing like what was advertised.To make things worse, they told me that if I wanted a different room, I had to pay extra. It felt like a complete scam. The room itself was filthy, with dirt covering the windows and floors. The door lock was broken, and in the middle of the night, I actually felt someone trying to open my door! Thankfully, I had placed my luggage against it, or who knows what could have happened.There was no daily cleaning service, and for five days straight, I had to go out and collect my own towels and bottled water. The room smelled awful, adding to the already terrible experience.I would never stay here again and strongly advise others to stay far away from this place. Save yourself the stress and book...

We had pretty bad overall experience staying @this hotel. I had to move to a different room because someone was smoking on my floor and in this process I was given a reg room instead of a suite and it took some convincing for the rate to be recalculated @ the check out. Toilet in the room created a big flood in the middle of the night and I noticed the previous stains on the floor from many previous similar incidents. It's impossible to get a cab @this hotel and hotel personnel was completely unable to help. The first room before someone started profusely smoking had very distinct order of sewer system being in need of attention. I was told @the front desk "It happens every so often ". A hotel with a minimal service like this one can’t be called a "luxury hotel ". Good location . Very convenient but expect to be hustled by numerous vendors offering dubious services and useless merchandise even on the steps leading to the front door...