We stayed here with 4 friends and booked a 16 sqm room without a window via Trip.com. But when we checked in, they switched us to a 13 sqm room with a window — kind of a trade-off. The front desk staff couldn’t speak English, so we had to communicate using hand gestures and a translation app.
From what we could gather, it seemed like they were trying to charge us extra for the upgrade. But we insisted on the windowless room we originally booked. In the end, they let us stay in the room with a window without any extra charge.
There were no-smoking signs all over the hotel, but our room still had a strong smell of cigarettes. Even the trash bin had a burn mark from a cigarette butt. Not really blaming the hotel though — probably just careless guests.
The hotel itself is new and stylish. But the 13 sqm room was so small that it was hard to even open a suitcase. Also, there was no fridge in the room. If you're coming during cooler weather, that might not be a big deal. But if you’re here in the summer, you won’t have anywhere to keep drinks cold.
The toilet clogged really easily — both in my room and my friend’s. (We’ve traveled all over the world, including Japan and Europe, and never had a toilet this sensitive.) That said, the housekeeping lady on the 6th floor was super helpful and had amazing service.
The hotel location is great — within walking distance to points of interest, and there’s a convenience store right next to it.
All in all, it wasn’t perfect, but we really enjoyed our stay. If we come back to Shanghai during the cooler months, we’d definitely...
Read moreFirst off, the rooms are small. Small room with a low ceiling. It’s not the most comfortable space especially when you have 2 people with 2 luggage, there’s just barely enough room. The pictures don’t capture how small the room is. The people at the front desk were friendly enough. They helped me order some takeaways a couple of times so that was nice. The bed was comfortable but the AC was somewhat erratic to set right. Another thing to note is that the phone in the room won’t allow you to call other rooms, which was a huge inconvenience for me because we had 2 rooms on opposite ends of the floor. I checked with the front desk about this and they said yeh the phone won’t allow that. In terms of location it was pretty good. Close to The Bund and close to many shopping complexes and a short walk to many eateries. Breakfast is average (not the worst), but their plain congee is good if you like congee. Have the breakfast if it’s included with your booking, otherwise, I wouldn’t pay for it. Strangely enough, my room booking only allowed for one person to have breakfast even though the room was...
Read moreFirstly,location is an issue especially in Summer as you will need to walk to a subway station which is 600 meters away and this will make you sweat right in the early morning.There are more other options nearby the subway stations and this will make your trip more comfortable and relaxing.Secondly,the actual size of the room is very small especially the bathroom, strange smell in the room when we first checked in, maybe it is because of the poor ventilation in the room.amenities of the hotel is rather old and need maintenance as you can see that water leakage in the front door of the hotel.Thirdly, there is almost nothing in the surrounding of the hotel, most of the shops nearby look empty and abandoned , you will need to walk 500 meter just to get to a convenience store for drinking water.My conclusion, I do not recommend this hotel to other travelers.And my advice is ,There are many good hotels nearby that are cheaper in price and...
Read more