Shanghai Marriott Hotel City Centre — Hotel in Shanghai

e recently returned from a five night stay at the Shanghai Marriott Marquis City Centre hotel. We have stayed at this hotel many times previously, going back to 2013. It is our first choice of hotels when we visit Shanghai. Our last visit was I. October 2019, before the pandemic. In the meantime the hotel has been elevated to Marriott Marquis status in the hotel hierarchy.||||This hotel is very modern and elegant. The rooms are very large. If you have not visited hotels in China, you will be impressed by the number and professionalism of the staff. This hotel has 400+ employees plus college interns studying hospitality management. They work here to get hotel experience and perfect their language skills.||||The favorable pricing is the next surprise. Many things cost less in China. A hotel room here might cost around $200 a night. The same room in a major city like New York or London might cost $500 to $700 a night.||||The hotel rooms are mostly on the higher floors. Ours had great views in all directions. The bathrooms are large. Our bathroom had both a tub and a glass enclosed rainfall shower. There is an incredibly complete amenity kit including a razor, toothbrush, comb and mouthwash.||||Room cleaning takes place very promptly in the morning. There is a nightly turndown that includes your Marriott slippers laid out on a white rectangle of fabric alongside the bed. A card on the nightstand lets you know the next day’s weather.||||Rooms at a certain price level and Marriott Bonvoy membership at certain levels gives you access to the M-Club on the 37th floor. We refer to this benefit as the “Modified Marriott Plan.” They have a breakfast spread that includes about 100 items. In addition to the items you would expect, you might find watermelon juice and cucumber juice. There are eight types of cereal.||||They offer eggs cooked to,order along with traditional Asian breakfast selections like congee and dim sum dumplings. The hot food buffet also includes the components for a full English breakfast.||||The Asian hot food selections also include several selections you would expect to find at lunch or dinner.||||The best aspect of the M-Club benefit is the hot food spread served from 5:30 to 7:30 PM. When you add in the desserts, salads and charcuterie, you have an ideal grazing dinner. Beer, wine and mixed drinks are complimentary. They also have coffee, tea and soft drinks.||||The concierge desk is proactive. They can arrange taxis or a hotel car. This means calling them at that moment or booking them in advance. I wanted to buy a bouquet of flowers. They walked me to the florist and arranged delivery through the Concierge desk.||||We needed train tickets from Shanghai to Beijing and back. The concierge desk did all the arrangements.||||There is an ATM machine for getting cash in the lobby. This is handy if you don’t have a digital wallet, which is how everyday purchases seem to be made in China today.||||Are there drawbacks? We love this hotel, but we need to spend 24 hours travel time getting here from the...

I made a booking for Shanghai Marriott Marquis City Centre Hotel via the Marriott app in Sept 2024. I was surprised that Marriott did not charge my credit card immediately as per the norm with other hotels. I was worried that whether I had booked my room successfully. ||I was pleasantly surprised to receive a welcome email from the hotel 2 days before my arrival. The email asked for my flight details and any special request that I may have. I replied that I have an early morning arrival flight and would appreciate it if they could arrange for an early check-in. The hotel replied almost immediately that they would try their best to accommodate to my request.||On 10th Nov 2024, my husband and I arrived in Shanghai at 6.30am. We arrived at the hotel at 9am after taking the metro. We were promptly served by a friendly , patient and pleasant young man at the front desk. The paperwork was promptly done and he was happy to inform us that our room would be ready in an hours time. He even suggested that we take a 5 minutes stroll to Huanghe Road to see what we would like to eat for breakfast. After our meal, we went back and was promptly handed our room keys as earlier promised. ||We proceeded to our room. The room was clean, spacious and offers a good view of the city. All the electrical items were working perfectly. Housewarming was also very prompt with their service. We informed them that we needed more bottled water as we drink a lot of water. They quickly bring us 6 additional bottles of water. Additionally we need not call them to give us more bottled water. The housekeeping staff automatically provided more bottled water everyday throughout our stay without us even calling them anymore. Kudos to the housekeeping team for being meticulous and the ability to anticipate pur needs.||Excellent was prevalent throughout the whole hotel. Check out was a breeze and the check out staff even print out our hotel bill for us without us requesting for it. After that he advised us on the options to travel to the airport to help us make an informed choice. We ask the concierge to help us book a cab to the airport. The service staff helped us with our luggage and wish us a safe trip home.||The excellent location makes this hotel an ideal place to stay, especially for the proximity to eateries , restaurants, shopping district and tourist attractions. It is easily accessible via the metro People's Square station exit 5, 6 or 7 ( with escallators). Exit 19 is nearest, but you need to carry your luggage up a flight of stairs. ||However, what is most is the excellent customer service prevalent throughout the hotel. Thank you for making our stay wonderful...

I made a booking for Shanghai Marriott Marquis City Centre Hotel via the Marriott app in Sept 2024. I was surprised that Marriott did not charge my credit card immediately as per the norm with other hotels. I was worried that whether I had booked my room successfully. ||I was pleasantly surprised to receive a welcome email from the hotel 2 days before my arrival. The email asked for my flight details and any special request that I may have. I replied that I have an early morning arrival flight and would appreciate it if they could arrange for an early check-in. The hotel replied almost immediately that they would try their best to accommodate to my request.||On 10th Nov 2024, my husband and I arrived in Shanghai at 6.30am. We arrived at the hotel at 9am after taking the metro. We were promptly served by a friendly , patient and pleasant young man at the front desk. The paperwork was promptly done and he was happy to inform us that our room would be ready in an hours time. He even suggested that we take a 5 minutes stroll to Huanghe Road to see what we would like to eat for breakfast. After our meal, we went back and was promptly handed our room keys as earlier promised. ||We proceeded to our room. The room was clean, spacious and offers a good view of the city. All the electrical items were working perfectly. Housewarming was also very prompt with their service. We informed them that we needed more bottled water as we drink a lot of water. They quickly bring us 6 additional bottles of water. Additionally we need not call them to give us more bottled water. The housekeeping staff automatically provided more bottled water everyday throughout our stay without us even calling them anymore. Kudos to the housekeeping team for being meticulous and the ability to anticipate pur needs.||Excellent was prevalent throughout the whole hotel. Check out was a breeze and the check out staff even print out our hotel bill for us without us requesting for it. After that he advised us on the options to travel to the airport to help us make an informed choice. We ask the concierge to help us book a cab to the airport. The service staff helped us with our luggage and wish us a safe trip home.||The excellent location makes this hotel an ideal place to stay, especially for the proximity to eateries , restaurants, shopping district and tourist attractions. It is easily accessible via the metro People's Square station exit 5, 6 or 7 ( with escallators). Exit 19 is nearest, but you need to carry your luggage up a flight of stairs. ||However, what is most is the excellent customer service prevalent throughout the hotel. Thank you for making our stay wonderful...