Casa Ramona Boutique Rooms — Hotel in Cartagena

I paid extra for the "Presidential Suite" & got 1 star accomodation!|The 1st thing is the smell hits you inside because they are too cheap to leave the AC running & the humidity in Cartagena is off the scale!|Next is the constant noise due to the cheapest & flimsiest patio doors & windows l have ever seen!|No hot shower during my stay & the on-site manager told me " in this hot weather we do not expect people to want a hot shower!"....Really!|You will also have your top floor patio/terrace invaded by any employees of the restaurant below, or the maintenance staff, even if you have requested this not to happen & l was told by U-GO who run the property, "the balcony is a common area & not just for the occupant!"|There is more, but I'm just so flabbergasted with the unprofessional way l was treated l will just ask you not to book here & find somewhere & something in a better area with...

Excellent room, perfect for one person or a couple. The bed is soft and there is no noise. Initially, I planned to stay for one night, but l extended it for two more nights with the effective help of Marcela. The building is in front of the yacht club with a view of the bay. The hotel's sushi restaurant is delicious and highly recommended. The area is central and safe. Additionally, Marcela, the on-site manager, is very attentive, helpful, and has the...

The staff is lovely and extremely attentive to details. Communication is excellent and I felt completely safe and at home here. There is a gated entrance which is electronic so there are no strangers wandering the halls. I need only to cross the street to take a walk on the waterfront. This neighborhood is both beautiful and quiet. It was perfect for me. Marcella treated me like family. Thank...