Hotel La Plazuela — Hotel in Popayán

Nice hotel with lovely interior courtyard perfectly situated in the center of the historic old town of Popoyan. Diego, at the front desk at check-in, was very very nice. ||Our room was large and comfortable, albeit a bit dated, and the bathroom was teeny tiny with no shelf space. Good hot shower. King bed (two twins pushed together) was comfy with nice pillows and sheets. No air con, but great ceiling fan. Room faced the street and was incredibly noisy. We needed to open the windows for air, but then couldn’t sleep with terrible street noise (and we live in NYC!). Ceiling fan really helped. ||Three stars is mostly due to somewhat indifferent staff attitude and the lack of basic amenities for a hotel that is presented as having a higher quality. We speak Spanish, so that was not an issue. For example, when we asked for body soap and shampoo dispensers to be refilled, we were told they didn’t have any more. We were here for three nights, and were told we only get one bottle of water per stay. Breakfast was spotty (one day cold eggs, one day hot) although the breakfast staff was very nice and doing their best. Three star hotel in five...

I stayed for two nights in La Plazuela in August. Popayan is crying out for a high quality boutique hotel. It simply doesn't have one as far as I could tell. The atmosphere is more of a student town with very few visitors. As a modest accommodation offering, La Plazuela is centrally located, with some vestiges of the colonial white washed architecture found around the city. It's a little old fashioned snd smells of furniture polish, which reminded me of long vanished hotels from my youth. There is a promising courtyard with high arches and greenery. ||||The rooms are clean and most have recently renovated bathrooms. Ask to see a few rooms. I had a very bright and tiny room at the back that overlooked an orange tree. This had to be changed as there was an ongoing burglar alarm honking from a neighbouring property. My new room opened up onto the interior courtyard and was very dark, with almost no natural light. Breakfast is a meagre offering by Colombian standards. I was hungry again by 10am! Overall a functional place for a few nights. An old fashioned ambience. There is potential for something better to arise from the...

We liked this hotel a lot – beautiful colonial building with two wonderful patios, friendly staff, and a perfect central location just one block from the main square.

Our room and bathroom were modern, very clean, and comfortable. Breakfast was delicious and exactly as described on Booking.com and on the hotel signs, which I appreciated for its clarity. The staff was always very friendly, helpful, and professional.

In the larger patio there are chairs and tables, a very pleasant spot to sit and relax. We also felt safe, as the entrance door is kept closed and opened by the staff only for guests.

The only downside was some noise at night. Thankfully there was no street noise in our backside room, but we often heard loud music and a crowd talking or shouting until late, probably from a nearby...