Hotel President Pantovcak — Hotel in City of Zagreb

We came across this property in Zagreb and saw some amazing pictures of the place. When we got there, it was even prettier than the pictures. Such amazing feel to the whole place and don't go the size because the place is huge!!

We were greeted by the very courteous staff and they accommodated our request of an early check in. They were kind enough to get us some nice coffee from their Bar while we waited. Once the room was ready, we were taken to the room. Just the walk down the beautiful winding steps was so fascinating. It's like entering a different era all together. The place finally begins to show glimpses of why it's one of the best properties in Zagreb.

We passed the elegant dining area and some very colorful chairs on our way. Our room was the junior suite right on the ground floor. Once in the room we saw such pleasant green all around. The room was so royal and spacious. Loved the exposed wooden frames passing through the room, nice rustic touch. The window has to be my favorite part. It was huge and opened onto a small private garden.

The bathrooms are huge and come with all the necessary accessories. The TV set is with all the international channels, so if you are planning to just relax, it works well.

Our breakfast was also nice and simple. A nice quick start to the day. Also the staff really knows their stuff with Croatia. We almost planned our trip sitting at the reception.

We wanted to stay at the same place on our way back to zagreb but it was full. So maybe some other day we will...

This hotel is not what it purports to be, not what perhaps it once was. It is described as luxury boutique hotel, a four star property with a lovely view in a desirable part of town. We booked a two night stay in a suite based on this expectation. ||||We showed up to find a dilapidated mess! The photos on their website are very misrepresentative. Dusty worn furniture, broken floor tiles, scuffed walls in need of paint, a patio door in our room with a broken window and lock that did not work, a large threadbare tarpaulin hanging over the large window in our room, blocking the view…and beneath this tarpaulin a collection of various old cushions from couches. ||||To call this a two star hotel would be very charitable. It was dingy, dirty and uncared for. They told us the restaurant was closed due to the inability to find staff. Seeing the condition of the hotel we understand why keeping staff would be a challenge. ||||When we saw the condition of the hotel and room we decided that we would not feel safe or comfortable staying there. We immediately moved our luggage back to reception and informed person that we would be leaving. I indicated a willingness to pay for my first nights stay, in spite of the misrepresentation. After ignoring my repeated email requests, the hotel ended up charging me the full cost for the 2 night stay. ||||Unprofessional and irresponsible, in keeping with their hotel maintenance standard. Do yourself a...

Not sure where to start, we just spent a week , 7 days in Zagreb and stayed at the President , it was outstanding , it made our stay memorable , one of the better hotels we have stayed in Europe , or just one of the nicest place we have stayed in period. Just a side note , this is a small hotel more of a feel of a bed and breakfast in the country side , but right in the city . Its location was ideal for us a little secluded on a hill right off Britanski square , the little climb up the hill after-each night out was perfect , keeps you honest. Its location is ideal , quiet , best sleeps , but at the samew time close to everything , Zagreb is very walkable and the trams leave the square at the bottom of the hill or from the corner of Frankopanska and Illica 3minutes away . ( we were here in early november , sept oct nov is the time to be here and trams are the way to go in Zagreb but that is for another review) Anyway back to the hotel , nice european breakfast included , very personal service , private tours from the hotel , the have a great Mercedes shuttle and driver at your disposal. I could go on but you get the jist. Even though this hotel might not be for everybody , we highly recomend . And would really like to Thank Boris , Tania , Mima , Mia , Franny , are driver Marian , and owner Zoran once again for a wonderful and topnotch stay.

Hvala...