Heritage Hotel Vila Sikaa — Hotel in Grad Trogir

Our room door was unlocked for 8h and the staff was rude about it!!||We arrive to the hotel and is given a keycard to our room as per usual at check in. We leave in the afternoon and come back to the hotel at midnight. When going to bed we notice our room door does not lock!!! We can just push it open. I walk down to the reception and the staff just tells me “it will lock 15 min after you open it with the keycard”. It sounds like a made up story but I give it a try. 00:20 I have to walk down again since the door is still unlocked and tell him there is something wrong. He almost doesn’t believe me and is giving an attitude. After he has been texting with the guy checking us in they realize they have not given us the actual key to lock the door!!! It does not lock with the card at all. |He then just gives us the key with NO “I am sorry” or apologies, no nothing! It just seems like he think that I am the rude and annoying one for coming with this problem.||Also, the standard at this hotel is not 4 star, not even close. The security is a joke. No doors on the way from the street up to the rooms are locked. They hardly close.||Bathroom window is not possible to close. ||The drainage in the shower is so clogged, you stand in a pool when showering.||The furniture and interior is old and not at all as the pictures on the website. Maybe one of their rooms look like this but not our superior twin room anyway.||There were no curtains to block the windows from light. Just sheer once.||Ants walking on the walls.||Would not recommend this hotel to anyone wanting to have an accommodation that provides service and that cares about...

This review is slightly late and I must say sorry for this. Well what can I say? We arrived at the hotel later in the evening and while we thought it was nice we wanted to eat so went out and had a great night. The next morning we opened the shutters on our windows and stood there for 5 minutes say nothing... just amazed at the view we had of the sea, the boats, the amazing connecting bridge and honestly the most beautiful view I have had at a hotel in sometime. The staff are amazing, everyone will do anything to help you. We enjoyed our stay here so much we are already playing our next visit which includes staying here for a couple of nights. We sat up with the staff and a local boat chef until late on our last night having a few drinks and it is still now a night we talk about fondly, listening to stories from all of them learning about so much. When we went we ate out every evening at restaurants they suggested. The food was amazing and such quality. Yes there is no lift but really who cares... if you need a lift for 2 flights of stairs (apart from older or ill people of course) then you need to look at yourself.|I personally would recommend anyone staying here. You will...

This the best place to stay in Trogir. The location and service are outstanding. A small hotel with just B and B. The view from the bedroom window across the sea is fantastic both day and night. It’s a very short walk over the bridge to the old town with its shops and restaurants. Taxis can’t stop in the old town so if you book there you have to walk with your luggage through a maze of narrow streets.|With this hotel a taxi can drop you off at the door. There is no lift but the staff will take your luggage to your room.|There is a bar for drinks but the only meals are breakfast. The rooms are air conditioned and double glazed for comfort |The breakfast is typical continental with a choice of eggs||The location is great and so are the staff. All so very friendly and helpful. A special thanks to Ana,Marina and Linda who were all so “ extra special “||A small hotel of around 14 rooms. It’s definitely our choice whenever we...