Caramela Luxury Apartments - Ayia Napa — Hotel in Ayia Napa

Don’t be fooled by the decent-looking photos of the rooms. At night, staying here becomes unbearable. The only warning we received was that it might be ‘a bit noisy’—a huge understatement. The reality is that the apartment is surrounded by about eight nightclubs, and the music (especially the bass) is so intense it feels as if you’re inside the clubs. The noise continues until 6 AM, making sleep impossible. Even if you’re a party-goer, you’d still expect to come back to a room quiet enough to rest and recover—this was simply not the case. The so-called ‘spa’ is also a disappointment. It comes at an extra cost, yet the pool is barely larger than a bathtub and set underground in a poorly designed space that feels more like the scene of a horror movie than a luxury facility. We requested a partial refund, which seemed to be the most fair and reasonable solution, but the owner made it clear there is no policy or intention to make things right for guests. This is not what anyone should expect from accommodation marketed as...

Pretty decent hotel in that price range. We booked 2 rooms for 4 people (2 doubles). Rooms were pretty nice. Clean and arranged with style. Kitchenette was nicely equipped. We got everything we needed and more. Decently sized balcony with seaview.

Extra points for being power friendly. Hotels manager informed me about 10e payment for dogs. I misunderstood it's 10e pet fee. Turns out it's a refundable deposit returned to you during check-out.

Bathroom was also nicely done and clean. Although the shower could be better. It was small and open. Making whole bathroom wet during shower.

Only think to complain is the location. But that's our fault. I didn't research location properly. If you're a teenager going to Napa for night live this hotel is perfect for you. Close to all the party places. If you're looking for quiet family places... Well clubs around close at 2am. I've heard the music even...

The Hotel rooms are beautiful just like in the pictures!!! The spa costs extra 10euros per hour per person! The kitchen part of the room is nice, there is a sandwich maker, water boiler, stove and microwave. We had no sharp knives and no cutting board!! Also no salt or oil so if you plan to actually cook and not just heat ready made stuff you need to bring everything yourselves.

The service was great and the staff really helpful and nice!! It's a 10min walk from the next beach:) We are here in November and the club next door is already closed so no noise...