Hotel Vítkov — Hotel in Prague

We've been to this hotel for our winter holidays. Booking declared this hotel as a 4* hotel. I'm not the one who complains about accommodations and I also lived at hostels for several times, but this hotel is the worst hotel EVER. Of course it may turn out that I was unlucky with the room and other things but here is the list of what made me so angry about it: Rooms are old-fashioned, the walls and the curtains are all dirty with stains of unknown nature, the same with the carpets. Thanks God I had my slippers with me! The bathroom is all mouldy because of the shower cubicle which has not been sealed properly and the water makes floods on the floor. The TV is old. I never watch TV but this square box made the room look 100 years older and we didn't find the remote control. The breakfast is really horrible. Vegetables are perished, fruit are represented by apples only, the plates and glasses and cups have several cracks on them and are never clean. Forget about coffee, you can hardly find any. WiFi is VERY SLOW.

The only advantages are location and price. Cannot tell anything about the staff as I didn't get in touch with them during my stay. I wouldn't recommend this...

Hotel is very well placed, trams and buses right in front of the hotel. You can get to the Old Town in 10 minutes with public transport or 15-20 minutes by walk (which I also recommend because you have many restaurants, pubs and shops) so don't worry about the distance. There's a Tesco shop across the street if you need anything.

Hotel is nicely decorated and the staff is very helpful. Receptionists speak czech, english and even russian and help finding attractions for you or even give you a direction to the places you want to see.

Rooms are cosy, bright, standard is good. Beds are comfortable, there's also a TV and a phone. You can't smoke in the rooms, but on every floor there's a balcony you can use. There's also a wifi connection which actually works!

Breakfasts are good, staff clean after guests fastly and you never miss anything from the buffet because they always complement deficiencies of the food. Coffee is great :)

The only defect for me is late check-in hour (2 pm) but you can leave the baggage in the baggage room which is of course free.

The Hotel itself is cheap in my oppinion, but offers much. If you're going to Prague I surely...

Spent a weekend there and won't be returning anymore. Not a fancy hotel but this is not the biggest problem. The personnel is terrible. I have never seen a 4 star hotel with personnel in jeans and worse dress all of them totally bored. The worst experience was the breakfast buffet which was a waste of money, the restaurant was dirty, running out of everything from food to cuttlery. Also experienced many loud guests partying in their rooms and corridor till 2am. Calling reception did not help. Also the hotel is at a loud street crossing. I do not know what to say more. It was all wrong and it was my worst hotel experience ever. From smell in the bathroom to the funny garage where there were just 2 inches left next to back mirrors of the car parked between the...