Hyat Waterfalls Hotel — Hotel in Alexandria

This isn't just a hotel; it's a waking nightmare. It's the kind of place that will drain your soul, your wallet, and any shred of sanity you have left. The management stalks you daily for payment, turning a ten-day stay into ten agonizing encounters, each one more ridiculous than the last. But that's just the beginning of the horror. You'll find no comfort here. There's no lounge to escape to and not even a vending machine for a late-night snack. The TV remote is useless, so you're stuck with whatever channel is on, if the TV works at all. You can't even drink the water. To make matters worse, the street noise is a constant, deafening roar, a soundtrack to your misery. Look out the window and you'll see scenes of desolation on neighboring balconies—a perfect reflection of your own despair. The room itself is a monument to neglect. The walls are covered in sloppy paint drops and stains, pocked with holes that look like someone punched them in frustration. The final insult is the shower. The shower head is so caked with grime and mineral deposits that it looks like it hasn't been cleaned since the hotel was built. Don't stay here. Don't subject yourself or anyone you love to...

The only pros about this hotel is its location and the fact that they made sure to give us our room early as soon as the guest before us checked out and after they cleaned the room. Also the TV in the room was huge and had every platform and it can be easily connected to the internet. Everything else was bizarre. We checked in the room and left our things and went on with our day and didn’t check the room. At night, when we arrived at our room we were shocked to find that the bed was filled with stains and ALOT of hair, the floors had wet chips on the floor (they were mopped) , the bed and the sofa had a few holes in them. There were no tissues or paper rolls whatsoever even in the bathroom. Overall we couldn’t sleep on the bed and when we went down to the reception since this is the only way we could reach the reception, we were told that we have to deal with the bed like this since house keeping is only available in the morning. We had to sleep on our clothes on the mattress because of how...

I don't recommend this place to any looking for nice stay. Firstly, this place can't be counted as a Hotel. It is just flats for rent. The view is nice, and block location is good, staff are very polite. However, the worst experience you would have in this place. The night cost is equivalent to stay in another comfortable place with expert staff and get the expected services of spent money. I would easily detail the frustration reasons: 1, poor wifi 2, non expert staff 3, no breakfast, however booking confirmed of this. 4, tide rooms and toilets. 5, no calling phone to building staff. 6, no staff given in the room, only two small bottles of water and little quantities of only sugar and tea and they brought it after a...