Aladdin Beach Resort — Hotel in Red Sea

I had the pleasure of spending 10 wonderful days at the Aladdin Beach Resort with my family, and I can confidently say it was an enjoyable and relaxing experience. The resort offers many amenities and exceptional service, making it a great destination for anyone looking for a stress-free holiday.

Rooms and Comfort The rooms are incredibly clean, and the housekeeping staff does an excellent job of maintaining them daily. The beds are very comfortable, ensuring a good night's sleep, and the air conditioning works perfectly. This is especially important because, surprisingly, the nights in Egypt can get quite cold, even though the days are warm.

Dining Experience The resort boasts five restaurants, providing plenty of dining options to suit every taste. The main restaurant is where most guests will enjoy breakfast, lunch, and dinner. The food variety changes slightly every day, so there’s always something new to try, though the overall menu doesn't stray too far from familiar offerings.

A special mention goes to two hostesses, Damiana and Hend, who greet everyone with warm smiles and always ensure guests are seated comfortably. Their cheerful attitude instantly lifts your mood, making every visit to the restaurant a pleasant one.

Friendly Staff The staff at Aladdin Beach Resort are very friendly and do their best to make your stay memorable. A standout is Mr. William from Travco, who helped us arrange some fantastic trips, including a visit to Mahmya Island—a little paradise that I highly recommend. William went above and beyond, staying in touch to offer advice and assistance even when we traveled outside the resort.

While the staff are kind and accommodating, the biggest drawback is the language barrier. Many staff members do not speak English well, which can make communication challenging at times. It’s something to be prepared for, especially if you need to explain something specific or ask questions. Thankfully William speaks a perfect English :)

Cleanliness and Room Service The room service was excellent. Towels were changed daily, the rooms were cleaned thoroughly, and the fridge was always stocked with water bottles. This attention to detail ensures you always feel refreshed and taken care of.

Resort Amenities The resort offers fantastic amenities for guests of all ages. There’s a large swimming pool, exciting waterslides, and a poolside bar for refreshing drinks. The private beach is another highlight—it’s clean, well-maintained, and perfect for relaxing or enjoying water activities. There’s always something to keep you entertained, whether you’re traveling as a family, a couple, or solo.

Fantastic Christmas Evening The resort truly went above and beyond to create a fantastic Christmas evening for all guests. From beautifully decorated spaces to a festive dinner spread, everything was thoughtfully planned. The evening featured live music, performances, and activities that brought everyone together in a joyful celebration. It was an evening to remember, filled with holiday spirit and special moments that made it feel like a magical Christmas away from home.

Outside the Resort One downside is the surrounding area outside the resort. Once you step out, the charm quickly fades. You’ll encounter construction sites, abandoned buildings, and persistent street vendors trying to sell items or offer rides. While some might find this part of the experience interesting, it can become overwhelming and even annoying after a while. If you plan to explore, be cautious and stay aware of your surroundings.

Final Thoughts In a nutshell, Aladdin Beach Resort is a fantastic destination for a relaxing vacation. It offers great food, friendly service, and excellent amenities, all within a clean and well-maintained property. However, there are limited English proficiency among staff and the less appealing surroundings...

Our recent holiday was one of the most disappointing and frustrating experiences we have ever had. While we tried to find the positives, the sheer number of problems with basic service, hygiene, and facilities made our stay incredibly stressful.||Here is a breakdown of our experience:||Cons (The Overwhelming Majority)|| • Shocking Service & Communication: ||The staff’s lack of training was evident everywhere. Waiters did not understand basic English words like “salad” or “the time.” Ordering was a lottery; there was a more than 50% chance the waiter would bring back whatever they remembered, not what you actually ordered. I asked for chicken and got fish. Another time, I asked for a beer and watched them give it to another man, presumably for a better tip. The attitude was often rude, with one staff member responding to a question with a blunt, “Yes, yes what?”|| • Terrible Food & Drink Quality: The quality was appalling. I was served a RAW omelet on three separate occasions. When I asked for an espresso, I was given an instant coffee with more dry instant coffee sprinkled on top. The beer was flat and tasted like piss. The breakfast selection was extremely limited, and the a la carte sushi restaurant was so bad we had to go to the main buffet afterwards to get a proper meal.|| • Hygiene & Cleanliness Issues: This was a major concern. It appeared someone was literally living in the lobby toilets. This meant they were constantly being closed for cleaning, but were still unusable and smelled like piss everywhere. The Kids’ Club toilet was also absolutely disgusting, with filth everywhere. Housekeeping was unreliable; they would frequently forget to leave towels in the room after cleaning. On one occasion, I had to call reception twice and wait two hours just to get a towel.|| • Poor Facilities & Bizarre Rules: There was no cold water in our room; the tap water was always hot. The hairdryer would only work for 20 seconds at a time before overheating. The water park, a key attraction, inexplicably closes midday, kicking everybody out for lunch. Furthermore, they don’t serve beer there—only soft drinks and coffee.|| • Unprofessionalism and Disregard for Guests: The issues started before we even arrived, with the airport transfer charging us £100 instead of the agreed-upon $100. Other guests were rude, leaning over your plate at the buffet or simply taking your sunbed the moment you walked away. We requested a late check-out and were told it wasn’t possible, yet no one checked into our room after we left.||||Pros (The Very Few)|| • Responsive Management: To their credit, whenever we raised a serious issue with the managers, they dealt with it straight away.|| • Evening Buffet: The food in the main restaurant during the evening service was quite good.|| • Kids’ Club Activities: The club itself was excellent for children’s activities. However, this comes with a severe warning: DO NOT let your child use the toilets there. They are horrifically unsanitary.||||Conclusion: Do Not Go Here||Despite the managers’ efforts to fix individual problems, a holiday shouldn’t be a constant battle. The failures in basic service, hygiene, and quality were relentless. This was not a relaxing experience; it was a stressful and unpleasant one.||We will never return, and we strongly advise anyone reading this to save their money and book elsewhere. Avoid the...

Our recent holiday was one of the most disappointing and frustrating experiences we have ever had. While we tried to find the positives, the sheer number of problems with basic service, hygiene, and facilities made our stay incredibly stressful. Here is a breakdown of our experience:

Cons (The Overwhelming Majority) • Shocking Service & Communication: The staff’s lack of training was evident everywhere. Waiters did not understand basic English words like “salad” or “the time.” Ordering was a lottery; there was a more than 50% chance the waiter would bring back whatever they remembered, not what you actually ordered. I asked for chicken and got fish. Another time, I asked for a beer and watched them give it to another man, presumably for a better tip. The attitude was often rude, with one staff member responding to a question with a blunt, “Yes, yes what?” • Terrible Food & Drink Quality: The quality was appalling. I was served a RAW omelet on three separate occasions. When I asked for an espresso, I was given an instant coffee with more dry instant coffee sprinkled on top. The beer was flat and tasted like piss. The breakfast selection was extremely limited, and the a la carte sushi restaurant was so bad we had to go to the main buffet afterwards to get a proper meal. • Hygiene & Cleanliness Issues: This was a major concern. It appeared someone was literally living in the lobby toilets. This meant they were constantly being closed for cleaning, but were still unusable and smelled like piss everywhere. The Kids’ Club toilet was also absolutely disgusting, with filth everywhere. Housekeeping was unreliable; they would frequently forget to leave towels in the room after cleaning. On one occasion, I had to call reception twice and wait two hours just to get a towel. • Poor Facilities & Bizarre Rules: There was no cold water in our room; the tap water was always hot. The hairdryer would only work for 20 seconds at a time before overheating. The water park, a key attraction, inexplicably closes midday, kicking everybody out for lunch. Furthermore, they don’t serve beer there—only soft drinks and coffee. • Unprofessionalism and Disregard for Guests: The issues started before we even arrived, with the airport transfer charging us £100 instead of the agreed-upon $100. Other guests were rude, leaning over your plate at the buffet or simply taking your sunbed the moment you walked away. We requested a late check-out and were told it wasn’t possible, yet no one checked into our room after we left.

Pros (The Very Few) • Responsive Management: To their credit, whenever we raised a serious issue with the managers, they dealt with it straight away. • Evening Buffet: The food in the main restaurant during the evening service was quite good. • Kids’ Club Activities: The club itself was excellent for children’s activities. However, this comes with a severe warning: DO NOT let your child use the toilets there. They are horrifically unsanitary. Conclusion: Do Not Go Here Despite the managers’ efforts to fix individual problems, a holiday shouldn’t be a constant battle. The failures in basic service, hygiene, and quality were relentless. This was not a relaxing experience; it was a stressful and unpleasant one. We will never return, and we strongly advise anyone reading this to save their money and book elsewhere. Avoid the...