Sand Beach Resort — Hotel in Red Sea

Upon arrival we were surrounded by 5 Egyptian men who were smoking telling me that the room was no good and if I paid 35 Euros, they would change my room. As two single women you can imagine how intimated we felt. The room was awful - smoke alarm wires were everywhere, broken glass in the door, socket surround missing, shower curtain mouldy and hanging off. My daughter found a socket to charge her phone, yet her phone wouldn't charge as she took the plug out of the socket the whole item came out of the casing - the socket was not even wired in. We went for supper and was hounded by two waiters to buy the 'special menu’, I said no yet they continued to ask for 2 days. Assad, the first waiter then said I required shoes to swim in the sea and that they could be purchased from the shop. I assumed that the shop was within the hotel to my alarm he started taking me outside the hotel and again due to feeling intimidated and somewhat scared I returned inside the hotel saying I do not require them. I went to reception and complained about the room we were moved to a better room, and everything seemed fine. ||At breakfast Assad to go to the shop with him again I refused. At lunch we sat by the English man as protection he then asked the head waiter to keep Assad away from us. However, the issues do not end there, we had no hot water for three days and had to call for Maintenance three times. More alarming there was a Russian prostitute gang with a Madam and Pimp clearly selling the wares of women they were quite open that the charge was $120 for 4 women for an hour. The Madam walked around the hotel, sometimes hand in hand with the manager so it was clear that the hotel knew exactly what was happening. ||The restaurant was poor, and the offering of food was very inconsistent - they served battered fish 3 days after the initial food was served. Rice was served at every session, even I got tired of eating rice. Food was also repurposed; breakfast pancakes were served at lunch with meat and made into a wrap. Evening meals there were disagreements with the staff that were 'played out' in front of the guests, if the staff didn't have the disagreements there were disagreements between staff and guests. What is advertised on the website does not exist at the hotel: Wi-fi - none for 3 days as they had not paid the bill the reception was open about this, Supermarket, Shop, Gym, Poolside snack bar, Hairdressing salon, Beauty salon (fees may apply), Solarium, Entertainment Programme, Table Tennis, Disco not opened at all. These were charged extra that the booking did not state this: - Massage, Pool bar. No 'loveholidays' representation at the hotel and nothing on the notice boards.||The only good thing about this hotel was the Maître d - Mahfouz who ensured that me and my daughter were not bothered during meals. The representative from Masters Travel on the transfer back to the airport that the hotel is no good as police officers stay there'. I implore loveholidays to send someone there as customer to look at the hotel in it's true light not from the outdated photographs that they show on...

Let’s get started … we just arrived less than 24 hours ago but we are completely excited!! Yes - the rooms we booked - with sea view - are a bit aged … but the rooms next to the big pool(s) they look more modern. Everyone in here made us feel welcome or in the surroundings of friend … Did the guys at the check in understand me wrong when I asked for two separate beds - yeah but they gave us a bigger room … me and my daughter will survive it … lol :-) We came in at 2:15 am and got asked if we want to eat something … how thoughtful !! Breakfast was super … omelet, breads, warm and cold stuff - all you need … and please everyone complaining about the food - please remember how much you paid !!! Plus - it’s different - you are not at home at present. We are directly at the beach area - really nice and yeah - as I said, the rooms could need a facelift one day, but will do for us just fine. I have travelled a lot in the world from North & South America, Europe and tons of places in Asia - and in good and less good hotels. And I do like it here. I believe it is how YOU shout out into the world - that’s the way it comes back … Btw - I told the restaurant boss it’s my birthday as it really is and he is doing a small event tonight … I keep you guys updated … we are happy we booked it here

Update 1: it’s Friday - day 6 - and we had a wonderful time here - we never got bored of the food - breakfast and lunch and dinner - I recommend taking the All Inclusive if you can - we get everything we want if it is available … I ask for it - I get it. Mike the Restaurant Manager does a great job - good friend … we get a reserved sign on the best table every day looks like VIP. The staff has always been smiling and happy to help … on the trip to Luxor we saw one guy getting angry but the 3 young travelers really disrespected him and others (teahouse) … so you live your life nice - nice comes back … Hotel has a travel agency inside - nice guy - Mohamed - we booked the Super-Safari with him - have to do experience … buggy, ATV, Camel, desert zoo, tea, dinner and dance at the Bedouin’s area 45 mins away. We booked Cairo and Luxor with a company just outside Feisal from Nasha - good guy … we got back late like 1 am from Luxor - he personally picked us up from the bus station (I just asked him to teach me how much to pay/bargain with the taxi driver). And he saw my daughter was hungry so he invited us to Pizzaburger and tea … how nice of him !! Today is trip to Cairo … we changed it from bus to private car … it’ll be faster and more...

Having had the pleasure of staying at Coastal Sands Hotel multiple times, I can confidently say that it offers an exceptional experience. The exterior design of the hotel is simply stunning, blending harmoniously with the coastal surroundings and creating a captivating sight for all visitors. The services and facilities provided here are top-notch, ensuring that your every need is met with care and efficiency. When it comes to dining options, Coastal Sands Hotel leaves no stone unturned in providing a culinary journey like no other. The food and coffee choices available are not only diverse but also of the highest quality. From tantalizing international cuisines to locally inspired delicacies, every meal is a delightful exploration of flavors. The skilled chefs and attentive staff ensure that each dining experience is a memorable one.

The rooms at Coastal Sands Hotel are not only decently sized but also well-maintained, providing a comfortable and inviting space for relaxation. The attention to detail in the room decor and amenities is evident, creating a serene ambiance that allows you to unwind and recharge. It's a true home away from home, where you can retreat after a day of exploration.

Coastal Sands Hotel stands out as one of my favorite hotel brands due to its commitment to luxury and exceptional service. From the moment you step into the hotel, you are greeted with a sense of grandeur and elegance that permeates throughout your stay. The staff members are not only professional but also incredibly friendly and attentive, ensuring that you feel welcome and well taken care of.

The hotel's location is another highlight, as it is nestled close to the beach and shops. This allows guests to easily access the pristine shoreline and indulge in water activities or simply bask in the sun. Additionally, being close to shops provides convenient opportunities for shopping and exploring the local culture.

Coastal Sands Hotel boasts a pool area that is perfect for relaxation. The chilled atmosphere and inviting poolside ambiance create a haven of tranquility. Whether you want to take a refreshing dip or simply lounge by the pool, it's a space where you can unwind and enjoy moments of serenity.

The animation and entertainment team at Coastal Sands Hotel deserve special mention. Their dedication to creating a lively and engaging atmosphere is commendable. They organize various programs and activities that cater to both adults and children, ensuring that everyone has a memorable and...