Heliotrope The Studios — Hotel in Municipality of Mytilene

I stayed here for about a week and had an okay experience.

Let's start with the pros: The staff is kind and accommodating with anything you need. I had a late flight in and they allowed me to have a late check in at no additional cost which was really nice. The room was very clean. The location is great, it's about a 5 minute walk to Saphous square which is right by the bus stop and taxis if you need to get anywhere and is bustling with shopping and restaurants.

Cons: -The apartments are not soundproof at all. -Everything in the apartment is pretty outdated, there's a lot of potential for this place if they upgrade their appliances and furniture. -My first day I was put into an apartment located on the first floor facing the street, so all night I heard the dogs barking and early in the morning you can hear everyone open and close the main door, the cleaning staff and literally everything. -Day 2: Due to the noise I asked to switch apartments. I was moved up one floor, right above my previous apartment. The noise of current tenants was much less but you could still hear the dogs all night. And to top it off, when I started the AC unit, it smelled terrible, kind of like a dirty bathroom. It was unbearable. I had to shut it off and open all of the windows late at night and deal with the outside noise because the smell was worse. -The next morning I informed the staff who were very apologetic and kind. They moved me to their superior suite across the hall. It was very nice and clean. I was so exhausted after switching rooms two times and frustrated because it took up a considerable part of my day and it was annoying having to unpack and repack everything. The night of the third day, I started the AC unit and the EXACT SAME PROBLEM. It smelled terrible. Being fed up at this point I just kept it off and slept without AC for the remaining 4 days of my trip.

If the staff weren't so great I would've given less stars. If you can deal with all of these things then I would say stay here since it is a good location, but I met a lot of individuals during my trip in Lesvos that were staying at much nicer places for cheaper rates and without...

I’ve visited Lesvos/Midilli four times in the past three years, so I thought I had a pretty good idea what to expect at Heliotrope The Studios. I was unprepared though for the incredibly positive experience I’ve had. The rooms (apartments) are huge, comfortable, and spotlessly clean. The neighborhood is quite convenient and full of character. Any place you’d want to go in town is a short walk away, and so forth. But what really sets this place apart is the customer service and the attitude of the staff. I made several requests that they could easily have rejected, but somehow they found ways to accommodate. It was aided I’m sure by the fact that it is off-season, but lesser facilities would not have tried nearly so hard to help me out. I really felt like a guest and not a customer. It was the kind of service you’d expect (but only infrequently receive) from a much more expensive and luxurious facility. I cannot recommend this place...

The hotel is an affordable option mere minutes up a small slope from town centre. We stayed in a family room which is comfortable and clean, and comes with an attached kitchen. There is a coffee capsule machine in the room, and bottled water in the fridge. There is also a washing machine in the bathroom, a god-send for my family of 4 on the road. Wi-Fi is reliable and my family loves the olive-oil based toiletries they provided. The room is however is little plain, dim and tight due to its configuration, but it works fine. ||Maria, who runs the place, is helpful and helped us expedite the cleaning of our room because we arrived early, and helped us bring up our luggages. She also gave us advice on where to go, even helped us book a car to drive around the island.||The hotel doesn’t provide breakfast, but there is a supermarket literally next door and a good confectionary store just a couple of...