Evita Resort Hotel — Hotel in Municipality of Rhodes

We came as a group of 7 & arrived at the hotel around 1pm, our rooms weren't ready which was to be expected as check in is 3pm, but we were told to come back at 2pm so we went into their restaurant for some lunch whilst we waited.|The lunch was average at best, a lot of the food was cold and not great flavour wise, but we were optimistic that the evening food would be better.|Come 2pm, we still couldn't get into our rooms & the lady at reception was quite rude, even though she'd told us to come back at that time, we had to wait around another hour, whilst other guests were coming in and being shown straight to their rooms. It wouldn't have been annoying to wait if they hadn't told us we could go in at 2.|When we finally got to the rooms, they were far away from the main hotel & were pretty disappointing. Every room has issues, mainly with the bathroom. Ours was particularly bad, dead mosquitos on the walls, dirty bed sheets and towels, no hand soap, broken towel rail on the balcony, no bath mat, mould in the bathroom etc. The worst part was that we only had half a shower door and no shower hook on the wall which made showering particularly difficult. |We reported these issues to reception that night. They were friendly and apologetic, and assured us the issues would be resolved first thing in the morning.|The next evening when we returned to the rooms, nothing had been done, not even replacement of the hand soap (we weren't given any during the entire stay). So we went back to reception and told the same thing again.|The next day we were told the same thing again, at this point it was getting pretty frustrating. We had 3 rooms in total, and the other 2 rooms had their shower doors replaced but they just took ours away, so we couldn't use the shower at all.|We came back from dinner one evening at about 9:30pm to find maintenance fixing the shower, which seemed like a very odd time of day to fix the issue.|It shouldn't take 3 days to fix an issue like this.|Reception had told us that they had overbooked and put us in rooms that hadn't been checked or used for 6 months, which explains the issues but is also completely unacceptable.| When we spoke to reception for a third time, they offered to pay for us to go on an excursion which we thought was a lovely gesture, however when we arrived to the transfer bus, it was overbooked at we had to get off, which left a sour taste in our mouths for obvious reasons.|The organiser did offer to pick us up an hour later to take us, so we waited about an hour and a half for him to return as he was a bit later than he said previously. We still had a fab evening in Rhodes Old Town though and would definitely recommend visiting there.|We'd booked another excursion through different company a few days later, much to the disgust of the hotels organiser, who made it very clear and made a lot of sarcastic comments to us about how he'd never be late and the other organisers had forgotten about us, which seemed pretty rich considering what had happened a couple of days before. It was a surprising flip of personality as he had been really friendly up until that point.|If you're wanting to spend your holiday relaxing on a sun lounger this probably isn't the hotel for you, there aren't enough to even half of the guests, with a lot of families having to sit on tables or lay on the floor near the pool.|As mentioned before, the food wasn't great either. Breakfast was below average, quite often the hot items were stone cold, even when they were fresh out. The dinners were equally as poor, although seemed to get a bit better on our last night.|One of the members of our party has a severe nut allergy, and there was no allergen information in the restaurant. When we asked at reception, she was told she'd have to check with the chefs at every meal time. They would often tell her things 'should be okay', which doesn't exactly fill you with confidence. There was barely anything she was able to eat, even with the items that 'should be fine'. This really isn't acceptable for any business dealing with food.|An exception was the Snack Bar, where we opted to have lunch most days as the food seemed more fresh and better prepared, the staff there were also super friendly.|Drinks weren't the best, very sweet and syrup based. |The bartender Mike was amazing though! So friendly and gave amazing service.|The best days we had were definitely when we left the hotel, would highly recommend getting the bus over to Lindos from Faliraki town, much cheaper than the transfer the...

We're staying here right now. Not happy at all. Paid in excess of £3000.00 for 2 weeks all inclusive. This is advertised through TUI to be a 4 star Hotel. We are well travelled and this doesn't even come close to 4 stars. 2 star maybe.The bathrooms needs a proper clean. It's not uninhabitable, but grouting needs a good clean and the walls need a good scrub. Rail under the shower door is FULL of mould. The shower is actually a hand shower and the fitting it fits into spins around and is hard to direct the water. The room is "budget". They've obviously tried to make an effort but it's all a bit tired. The photos online are not current and probably after the initial referb. Doesn't look like advertised online. The double bed is okay but squeaky and single bed is hard and squeaky. It does have aircon and an unusually large balcony. They could've used some of the balcony space to make the room a bit bigger or smarter. The TV is old/tired. Only 7 coat hangers in a family room sleeping 3. Bring your own hangers. The bath didn't even have a plug in. The basin plug doesn't match the bath plug. I went to reception to ask for a plug and was told "they'll sort it out". I was savvy enough to ask if it would be sorted out NOW. I was told that she will call someone to fix the problem. The "maintenance guy" just happened to be walking through the reception and there was an exchange of foreign words and the receptionist pull a new plug out her desk drawer 😳🙄😱. I was potentially going to wait a day or 2 to get what I got in 5 min. Breakfast was such a disappointment, especially after arriving at 11pm the night before and having no food at all on arrival, except for 3 squashed cling wrapped sandwiches the receptionist pulled them out of the draw in reception after we had to ask. (Ham and cheese....no butter). So obviously I would be looking forward a fantastic start to my holiday in the form of a proper breakfast. As I said the breakfast was disappointing.I only had salad for breakfast because nothing else was worth my 4 STAR meal. Scrambled eggs are terrible. Dried out sausages...leftovers from whenever...there is food but certainly NOT what I paid for. The staff seem friendly and are trying but the Greek culture is very different. Managers have arguments with staff in the "mess hall" in front of patrons...NOT ON! The "mess hall" for breakfast lunch and supper is in the same place. It is all very very very low budget. I feel like I am in hostel or school camp or military mess hall. The young guys working in there perv over girls. Fresh orange juice is cordial. Order a drink outside like Vodka and "Fresh" orange, they'll tell you yes very fesh orange but push a button on the handheld and you have cordial orange juice. I am highly disappointed!! Not enough umbrellas around the pool. We secured an umbrella on day one but a few hours later it fell over. The pole was so rotten it snapped off in the base. Luckily nobody got hurt. Animation is a shambles. Only staff put on the "show". They are trying. There is no certain vision. Day 2: Tonight I saw something that looked like it was supposed to be from The Titanic. Somebody throwing water onto the stage from a bucket, onto the cast. Afterwards they were sweeping the stage to get rid of all the water and one guy jumped onto a lilo and tried to look funny but took the feet out from one of the young ladies sweeping the stage down and it looked like she fell hard, but everyone laughed and he just pulled her up by one arm without checking for injuries! Day 4: Tonight the water in the shower ran out completely after I was foamed up and at supper they had no more forks for us to eat with 😱🙄 I wouldn't say £3000 totally wasted but not what I would expect for what we've paid. At a guess this should only have cost for the 3 of us £2000,00 at the very most. The beach not only 500yards away. More like 1.5 miles. I am very disappointed in TUI for selling me an all inclusive holiday in a place that is nowhere near worthy of the promises made. This review will also reflect on...

Definitly not a 4 star hotel. Rooms were adequate but let's be honest we don't spend much time in the room while on holiday.. The bathroom however was poor. The over bath shower sprayed everywhere leaving a soaked slippy tiled floor and we had to use our room towels to prevent us slipping. There was also a bad smell of sewage coming through into the bathroom which wasn't a very pleasant experience! The cleaners were nice and pleasant however and came every day. Our room ,445, didn't have a sea view or mountain view as stated in the hotel description. We looked out into a bit of baron waste land instead. The hotel mentioned a games room which we couldn't find but there was a pool table in reception if that counts... We also didn't find the ping pong and other activities mentioned. We took our two daughters aged 8 & 10 and the entertainment for this age group was pretty much non existent. There's a small cabin for toddlers which didn't look open for the first week we were there. All day time activities were aimed at adults except maybe for pool aerobics which the kids could join in with. The evening entertainment consisted if 30 minutes of kids songs followed by some very bad shows by the hotel staff which were maybe a bit much for young kids and not a bit funny for adults. We sat amazed at how poor it was... It's all done in jest and is a bit if fun but just wasn't entertaining. It was also crammed into a small corner of the resort and while people watched it was hard to get a seat to just have a drink without sitting on a sun bed the other side of the pool in the dark... The whole resort was kept clean which was nice and the pool was cleaned daily. The smaller pool with the 3 water slides was a great addition to the site which the kids and adults enjoyed. There is a life guard at this pool but he seemed to be there when he wanted to be leaving the area unattended quite a lot. The food was very average and some times struggled to find anything to our taste but each to their own regarding food I guess. What was offered was very repetitive and it felt like we've eaten the same things constantly.. The staff in the dining room were very helpful and friendly though which was great . There's a snack bar near the smaller pool which was sometimes better than the restaurant for lunch. The snacks throughout the day were a few dry biscuits and cake so don't expect much here apart from lunch time. The main lobby bar was never open and the the pool bar was awful. Very small flimsy plastic cups you would expect at a kids birthday party. The choice of alcoholic drinks was limited to local beer or a choice of cocktails from a list of 6. After they have filled the small plastic cup with ice the cocktail is very very small and not enjoyable. Kids can choose from soft drinks or alcohol free cocktails served in the same plastic cups. The hotel location is very quiet and out the way but surrounded by baron waste land, half built buildings and right next door was a boat scrap yard.... Falhuraki was about 15-20 minutes walk away with kids with a couple of local supermarkets on the way. The route to the beach and Falhuraki consists of stoney rubble roads and some areas without a footpath making it a bit worrying for people with younger kids... Ten minutes walk up the mountain is an astronomy cafe which was well worth the steep climb to visit. Here you can enjoy food, proper cocktails and view planets through the telescope. Great value for money for all the family. The nearest beach is a nudist beach if that's your thing! and round the corner is the normal beach which is quite stoney and hard underfoot but the sea is quite shallow and warm so great for kids. We also had to call reception 5 times due to there being no running water. We couldn't wash or flush the toilet. The power to the room failed twice leaving us in darkness and the air con unit also required maintenance to be called twice. At most this is a 3 star hotel that is nothing special. Shame really as it could be so much better with a bit of work...