Heleni Beach Hotel — Hotel in Municipality of Rhodes

I got a room at Heleni Beach Hotel for a very cheap price, and this is my review after spending a week there. This is not a 5-star luxury hotel, so my review is based on the price–quality ratio and what I got for my money.

I have stayed in fancier hotels in the past, but I don’t think there was anything seriously wrong with this one. Yes, the rooms were dated and a bit worn down, but still comfortable enough, and the room service worked every day to keep them clean.

The pool area is nice and clean, and there is a pool bar where you can get refreshments on a hot day. I guess it could get crowded if many guests were there at the same time, but during my stay that never happened. Usually, there were only a few people including myself, so it was quiet and relaxing.

Breakfast was included in the room price. Again, I’ve had better and more varied hotel breakfasts in the past, but I always found enough to eat every morning, so there was nothing really wrong with it either. The hotel doesn’t have its own restaurant, but since there are probably 20 restaurants within 200 meters, I didn’t find that to be a problem.

Which brings me to the location of the hotel, which I also liked. If you don’t want to stay at the pool area, the beach is only about a 100-meter walk away. There are also plenty of restaurants, shops, and cafés within walking distance.

The staff of the hotel were also very friendly.

Overall, I enjoyed my stay here, and considering the price, I don’t think the 2-star rating from the travel agency does it justice. Still, since the hotel is a little worn down, I can’t give it a full 5 stars either, so I’ll give it...

We have just returned from five nights in Heleni Beach Hotel. We would not go back to this hotel. We would 100% go back to town however.||||Firstly we bought the holiday being sold a hotel with a pool, sunbeds and pool bar. The images attached to this review show the current state of the pool area. ||||Secondly one staff member, possibly the manager with the way he was talking, was rude and made us feel very unwelcome. This was due to getting hair dye on the towels after my partner washed her hair. We were stopped coming in after a lovely day and made to feel like we had caused damage to their property. Even asked us to go to the shop and buy him more towels. My partner has dyed her hair for years, so we know that it washes out and we have never had complaints from the other hotels we have stayed in. When we asked for the towels back, to avoid getting dye on new towels, we were told no because they hadn't even been washed! So they just saw the dye and refused to clean them as normal and tried to make us go shopping for more. The staff member then told me "don't let your partner do it again", which I think is digusting, as though I should be controlling what she can and can't do. I told him that she will be washing her hair again, his response was to buy more towels to replace them! ||||This is such a shame, because the town, shops restaurants, beaches, bars, locals are amazing. Other than being made to feel unwelcome in the hotel after this issue, we loved the location and would go back... just not...

We flew out at the end of June , i actually wish i didnt have to come home. From the minute we arrived the two girls on reception were so helpful smiling and friendly, with an excellent use of english. We settled in to our room ,we where room only so just at the side there were 4 little apartments , with a little table and 2 chairs outside. Its in the perfect position this hotel and i would go back in a heartbeat. About 3 min stroll to the beach, restaurants and bars seconds away but not noisy at all. The room was cleaned daily with clean towels and bedding by two lovely girls always smiling. Ok so in some of the reviews it says the rooms are dated, but to be perfectly honest, what do you want for the price.for me it was spotless ,i didnt see one roach in the 10 days we where there. The pool area is gorgeous with breeze from the beach. cleaned daily so relaxing. There are little supermarkets dotted along the strip, or you can walk up to the village beautiful square with coffee shops and some hidden streets and restaurants. The other lady on reception i think maybe the owner also fantastic english speaking, nothing was too much trouble for her, she explained where the the things we asked about where. So everyone I love your hotel ,and i will be back most definitely. Thank you so much for my break that was so very needed. Alex...