Rodos Palace Hotel — Hotel in Municipality of Rhodes

June 1st to 8th 2024, just had 1 week at Rodos Palace. Having read the reviews we were a concerned before arriving but wanted to keep an open view.

In conclusion if you have not booked yet then DONT, most basic all inclusive ever seen, find a hotel with better reviews, read on for explanation.

If you've booked and now reviewing latest reviews don't worry you will still have a great time just need to alter expectations before arriving then won't be dissapointed!!

If you are thinking your getting a 5 star hotel, experience and service at a bargain price!! Well No!! That isn't the case!!

If you've paid and got a really good deal then look below and do yourself a favour and upgrade to the real all inclusive Ultra package when at the hotel checking.

To start this hotel is a conference hotel, is tired and at best 3 stars, plus has two classes of service;

1. All Inclusive = Very Basic, limited food choice and single bar access with large ques

2. Ultra All Inclusive = Upgrade on arrival of 25 Euros per person per day, gives Typical All Inclusive, three restaurants and food that does not represent a school canteen.

Once the above is understood that your All Inclusive package bargain from UK is actually a 3 star basic package the rest is what you make of your holiday!

Hotel 3/10 - no way a 5 star, well past it's sell by date and should have been refurbed years ago. Hence the cash cow running way beyond its refurb date brings the other reviews into perspective.

Pool Area 3/10 - Regardless of the package the main pool area is tired, sun beds limited, lacking mattresses, where they do exist they are stained and poor quality. Many holiday makers sat on chairs as not enough beds and strange layout means half day in shade for most of the pool area. Pools are clean although never seen a water check being done. Typical race for beds from 7:00am, no policing of area despite signs saying 10am no reserving.

Rooms 4/10- There seems to be 5 classes of room. Standard Old Tired Floors 1 to 6, Standard refurbed 7 & above, Executive rooms in conference venue wing, multi bedroom apartments (up the hill, long walk from main hotel), and finally VIP suites with own private pools (Again up the hill behind hotel).

We booked an executive room, we're given a standard which was rough to say the least, rattling aircon, handles missing, toilet flush broken off, mould in bathroom, fridge in middle of room in order to put kettle on to reach the one single 2pin plug!! Take a multi extension!!! Air con was fixed after two days, bed was comfy and shower great.

Reception 1/10 - Bloody rude, lack of any customer service, no info on arrival, just said fully booked when we complained about room condition and standard to what we had booked.

As soon as we arrived, three ladies on reception, not one acknowledgement, smile etc. Eventually just a Yes!! Here!!, pay your 10Euro/night room tax. Then here's your key card, elevators on left....

Food 4/10 - on All Inclusive you get one restaurant, food is same each day but is cooked but Luke warm. Very limited but you can make something each day. Chicken, Fried Pork and Poached Fish, rice, veg, chips and salad choices. Puddings plentiful, on day 4 ice cream appeared, don't know if they ran out due to conference previous week?

Breakfast were actually great, lots of choice, different style cooked eggs, bacon, sausages, cereals, which actually explains this hotel as a B&B conference venue.

If you have kids who are picky, on the basic AI there are no nuggets, pizzas jus spaghetti bolognaise!! Think this is deliberate to try and get you to upgrade.

Parents were taking their kids into Rhodes Town to visit McDonalds in order to get kids style meals.

We did not upgrade to Ultra as food was acceptable if repetitive, by time we figured out the class differences no point and didnt want to play into giving the hotel any more custom, instead we eat out a couple of nights at local restaurants for 20Euros each.

We were lucky to be sat in the middle of the refectory (not really restaurant) and had two...

When reading reviews, we were nervous about our stay at Rodos Palace due to the amount of reviews about out dated rooms etc. we sent an email request to make sure we get a nice room as we were going away to celebrate our 1st year anniversary and being pregnant. Our room was nice. Big and seemed clean at the start of the trip. Cleaners in each day as expected for a 5 star hotel, however what we did find was yes- beds made fresh towels (most) days, had to call reception for towels on occasion and when lady called to door 1-2hours later with towels she had to come in to investigate to see if we actually did or did not have towels. we found the floors not cleaned, stones from beach bags all over the floor for days. The sink/shower not cleaned. They had used a wipe and left it in the bath, which I picked up and put beside the bath which is sitting for 4 days and now we have left. The pool area- limited Sunbeds. We noticed a sign saying no reserving before 10am. Came down just before 10am and not 1 single bed, other guests had used 1 towel to cover 2 beds and no where to be seen for HOURS. This happened a lot. The sign said they would not be allowed, but nothing was done? There was the very odd wooden slated bed with no cushions. Now as anyone, never mind a pregnant woman, it was the most uncomfortable thing I’ve lay on. I asked the man at the pool bar for any extra cushions and instantly said no and continued to clean around his bar ignoring me. The wooden slated deck floor is a MASSIVE SAFETY CONCERN. I don’t know how many times I nearly fell, never mind the time I stood on the slate and the other end came flying up to close to my face. So we tried to go down to the beach as it looked lovely on their website. extremely limited beds, Not very many for such a large hotel. Food/Beverages - 1 bar for all inclusive. You are made to feel like a peasant for trying to order a BOTTLE OF WATER at the outside bar and told to go inside instead. Also all inclusive bar not open until 10am. We requested from bar man 2 bottles of water at 9:55am, now I understand he’s trying to set the bar up for service and not technically open, but it’s water? Not even a direction on where to find water, especially in 35 degree heat. Staff always seemed bothered? Maybe the heat I don’t know but definitely would not be tipping a single penny for how they make you feel like an inconvenience. The queues are ridiculous, 20-25 minutes for a bottle of water. the food is not good at all. We both struggled with the food. If you like salty McDonald like chips you’re good. Or buttery greasy like pasta and the same sauce every single day. Often found the chicken not properly cooked which made me extremely nervous due to being pregnant. The same food repetitively every single day. What is left over from main dining buffet is then the “snacks” for the gallery cafe. Unless you go before the lunch starts in the main room then the snacks are salad and bread.. no thanks. Yet they claim pizza,gyros, cold sandwiches and toasties etc etc. now yes there was pizza on our last 2 days which said it was margarita yet covered in vegetables But no other food stated was to be seen. When we asked guest relations, lady was so rude. Basically said it is what it is in a round about way. We never go all inclusive and we wish we didn’t again, as every single night we ate out. Entertainment - the dome. Sweaty warm humid no way anyone enjoys sitting in there. Entertainment is not the best. However if you go to the bar that you pay for drinks, they have a lovely atmosphere in the fresh air with a live 2 piece band. Again how they make a separation between all inclusive and people willing to spend when they get there.The dome is also extremely dirty looking Also state in luggage room no cameras work and not liable.. very weird considering no signs for this anywhere else in hotel- feel like it’s a very important place for cameras to work for your guests. Also partner got a can of red bull that was sitting on his bag stolen after only 20 minutes of them...

With at present 9.2 MILLION views on my reviews and privileged to be in Googles top 10% of reviewers globally my opinions are always honest, unbiased and comprehensive. Please read the whole review, there's so much to do here and a 2 line review would not do it any justice.

This hotel stay at the Rodos Palace Hotel in Rhodes has been nothing short of perfection. We came here as a large family group in several rooms for my wedding on the beautiful beach here in Rhodes. Our ages range from 3 to 80 years old.

All our room types were different to from family rooms to accessible rooms and everything inbetween. In each room is a large flat screen tv, fridge and a safe. There's tea and coffee making facilities too. The beds are so so comfortable too.

I'm going to get out of the way firstly the fact if you look for faults you will find them, literally anywhere in the world. I find if you have a positive attitude you will recieve the perfect holiday. From arrival through the beautiful reception area you are warmly greeted by the friendly staff, checked in and either directed or driven to your room. People moaned about waiting for a lift, yes there are queues at times and literally 5 minutes later there is noone waiting. If you are expecting no queues for a lift directly to your room then have one installed in your home! There are actually 2 sets of lifts but most people can't be bothered to walk the 2 minutes to get to them.

There are several restaurants and depending on your board basis will dictate where you eat. The main buffet restaurant is amazing as are the choices. They have themed food days and if you stayed here for 2 months you'd still not eat every choice. The Greek night was a personal favourite as i think i ate my body weight in lamb cutlets! They have catered for the food intolerance some of our family have with ease. Some people moan that the food is sometimes cold but it just means you wasn't there 2 minutes ago when it was constantly replenished.

The restaurant staff are like worker ants, always on the go and always polite and friendly and extremely professional throughout. You have your drinks order taken and served to your table.

There are several bars with a large choice of drinks, a snack bar serving freshly prepared waffles, pancakes and toasted sandwiches too along with help yourself ice cream and soft drinks. The staff on all the bars greet you with a smile. The entertainment staff are always on hand by the outdoor pools and called us all by names within 24hrs of meeting us. We ate dinner (prebooked) at the themed restaurant by the pool and chose Italian and all had different dishes and the food, staff and atmosphere were excellent. The entertainment in the indoor dome swimming pool area is beyond comparison. The staff will arrange a seat for you and your party and serve drinks to your table all evening. The entertainment itself has left us all talking how fantastic it was and looking forward to the next night. A special note to the 5 guys from Zanziba who blew us away every night with the ever evolving acts and acrobatics too. The Abba night also went down a storm and had the whole dome singing loudly. The entire hotel is constantly being cleaned almost 24 hours a day and every staff member no matter how high up the chain are so polite and welcoming too. There is a beautiful beach literally just over the road I would like to extend a massive thank you for making this special occasion so amazing for myself, my new wife, my children and my entire family to the cleaning team, chefs, restaurant staff, reception staff, and a huge thank you to Mia and Labrini & the guest relations team and the management for running a great hotel and team making a smooth holiday full of joyful memories. Please take your time to look through my photos when I have 5 minutes to go through & load them and thank you for reading this review of this wonderful hotel. Important questions are would it stay here again, in a heartbeat and without question I'd recommend this hotel to...