Zip By Spree Hotels Purple Orchid Whitefield — Hotel in Bengaluru

When the restaurant can't pack 2pcs Idli for Breakfast for a lady (my mother) as she had to eat it when we reach the airport, so you can imagine what kind of hospitality and service this hotel provides!!!!!! The staff says packing is chargeable and then the other guy says packing is not available.

It's seriously a joke that when we can spend Rs. 30000 on the stay, can't we spend Rs. 100 for packing but here the question is of the service, behaviour and hospitality.

The door locks need a new card everytime to enter the room, its like you are there in old world technology. Better to provide keys when you can't adopt the latest technology!!!!!!!!

Also when we initially went to hotel, the room which had been confirmed over the phone that was not allocated.

Now you can imagine that after paying all the amount when you get this kind of service, I only have abuses to say about this place!!!!!!

Its absolutely ridiculous, disgusting and the hospital staff should be ashamed...

Overall, my stay at the Purple Orchid was satisfactory. The spacious and clean rooms were a highlight, but the underground parking, though convenient, had limited space. The staff's friendliness was lacking, as they repeatedly asked for my room number upon entry, which felt unnecessary. Additionally, their refusal to allow my driver to drop off a bag left in the car was disappointing; having to retrieve it myself at the reception was inconvenient. It would have been appreciated if they had offered to deliver it via a room...

Thanks to have Vignesh & Harpreet as Managers at hotel who made our stay really comfortable.Rooms are very spacious & good. They have basement parking facility as well. Reception staff & Saajib at Restaurant were good at their job. My ratings would be:- Rooms : 5/5 Food : 3.5/5 Admin Staff : 5/5 Location: 5/5 Housekeeping: 4/5 Room Service: 3/5 (boy called Akbar was ill-mannered & rude) Mobile network : 3/5 WiFi at hotel: 5/5 Overall very good place to stay! Keep up...