Coco Goa — Hotel in Goa

find myself compelled to recount an absolutely harrowing experience at resort, an establishment that has regrettably earned itself a notorious place in my memory. What transpired was not a mere glitch or isolated incident but a disturbing and recurring trend of selling the same booking to multiple customers simultaneously.

Upon stepping foot into resort on 31Dec, the façade of a reputable establishment crumbled before me. Instead of the anticipated warmth of a welcoming retreat, I was confronted with the shock of being informed, alongside several other unsuspecting guests, that the booking I had painstakingly confirmed was nothing more than a mirage. The cold reality was that this revered resort had engaged in the reprehensible practice of selling the same booking to multiple individuals.

This is not a mere oversight; it is a calculated and deceitful act that strikes at the heart of trust – the very foundation upon which any hospitality establishment should stand. CoCo Goa has abandoned all pretenses of ethical conduct, opting instead for a profit-driven approach that leaves paying customers abandoned and deprived of the services they rightfully reserved.

The resulting chaos and confusion left us stranded with no available accommodations at the last moment. The emotional toll of this ordeal is immeasurable. This is not a simple inconvenience; it is an outright betrayal of customer loyalty, turning what should have been a joyous occasion into a nightmare.

🌐 Public Warning: This is not just my story; it is a warning to potential guests. COCO Goa has demonstrated a complete lack of respect for its clientele, choosing profits over principles. I implore others to think twice before considering this establishment for their accommodations. Share this review, spread the word, and let it serve as a beacon for those navigating the treacherous waters of hospitality.

🔥 Conclusion: In conclusion, my intention is not merely to vent my frustration but to serve as a voice for those who have fallen victim to Coco Goa's deceit. I write this with the hope that it acts as a catalyst for change within the resort's practices and a stark reminder to businesses everywhere that the foundation of success lies in integrity, transparency, and unwavering commitment to customer...

I am writing to express my profound disappointment regarding my recent stay at your establishment. Unfortunately, my experience fell far short of the expectations set by your promotional materials and online presence.

Upon arrival, I was immediately struck by the disparity between the images presented on your website and the reality of the accommodations. The room I was provided with bore little resemblance to the pristine, well-appointed space depicted in your photos. Instead, I was met with a space that was tired, outdated, and sorely lacking in cleanliness.

Throughout my stay, I encountered numerous issues with the level of service provided. Requests for basic amenities were met with delays, and the staff seemed disinterested and indifferent to guest needs. It was evident that there was a lack of attention to detail and a disregard for customer satisfaction.

Furthermore, the cleanliness of the room was simply unacceptable. There were noticeable stains on the carpet, dust accumulating in the corners, and an overall feeling of neglect in the upkeep of the space. This not only made for an uncomfortable stay but also raised concerns about hygiene and sanitation standards.

Overall, my experience at coco goa was deeply disappointing and failed to live up to the standards expected of a reputable establishment in the hospitality industry. I sincerely hope that you will take this feedback seriously and take the necessary steps to address these...

Friends, please stay away from Coco Goa at Arpora . |We had booked 4 rooms at the above property through booking.com a month ago with full payment .|At check in on 2/14 , we were given two (2) rooms in prime property and other two (2) in different location. The other location was with poor hygiene & in a pathetic condition ||Attaching videos and photos for other tourists to Arpora for not to be cheated.|We had to check into this poor property , as there were 4 adults and 9 small kids hungry ,tired & sleepy after a long travel from South Goa. ||Our check out was planned for next day at 11 am as travel back to Bangalore was at night . Now since there was a long gap between check out and travel back at night ,we had to keep our luggage in the cloak room or any safe place. Since they did not have a cloak room ,we took a room for 7 hours but with full payment.|Now at the time of checkout , one Mr. Manoranjan came up with funny point that there was a damage to the property limited to lipstick mark on bedsheet. As per them penalty for this instance was INR 2500/-.||Though the matter was trivial , we still requested them to show us the evidence for the mark which later turned out to be a false claim . Attached is the video.||When we made objections on this penalty, Manoranjan was very rude to us including foul language on woman. ||As we were running late , we decided to...