Housr Sector 27 — Hotel in Gurugram District

I stayed at Housr in Sector 27, Gurugram, and while the accommodation was comfortable, my experience has been far from satisfactory due to their handling of the security deposit. Upon moving in, I paid the month's rent and the security amount in advance. The stay itself was okay, but the food provided was just average.

When I vacated the property on 20th August 2024, I was informed that the security deposit would be refunded within 60 days. Now, five months have passed, and I still have not received the refund. I have contacted the caretaker multiple times regarding this matter, and I've also reached out to their cluster manager through calls, WhatsApp, and email. Unfortunately, there has been no response from anyone at Housr.

Such unprofessional behavior from the company is extremely frustrating. It reflects poorly on their integrity and raises serious concerns about the legitimacy of their security deposit scheme. At this point, I feel the security deposit process is a scam, and I would caution others before trusting them with any...

Stayed for 2 months, services were average, nothing special to pay that much of rent. Reason for leaving: slow wifi, high turn around times for issues and complaints but mainly because the laundry services were bizarre. I lost 4 items of clothing and 1 white hoodie turned pink after laundry. The management is not that active with such issues and requires constant followups contrary to the company’s vision of “managed living”

Edit: 14/04/2022

The laundry issues were resolved and the items...

You don't get working things after moving in. If you have paid money, hey will not be repaired or replaced. No one from Housr will pick your phone or reply to your messages. Tickets raised on Housr app will go ignored. Just in case someone picks your phone, they will assure you for resolution. But after that you won't get resolution and the Point...