SP Grand Days — Hotel in Kerala

One of the best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. There is a huge double height lobby and a waiting area close by along with a small cafe/pastry shop in order for a quick refreshments. High quality rooms, amenities,and high quality service. The building may not look too appealing from the outside but the interior are very good, and we can’t judge this hotel by it’s exterior. The rooms were clean, very comfortable, and the staff was amazing. They are eager to help us and are helpful. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel. There are several spaces for small gathering sessions and the the space was allocated in the second floor. It was well spacious and more than enough for almost a hundred people but the ceiling needs some maintenance as it is showing some age. At each floor there is a notable mural or a painting which adds to the warm interiors. The toilets are clean and well maintained and the layout of the toilet is also pretty neat. The mirrors are well cleaned unlike a few specific others which aren’t clean. The lift is one of the fastest I have experienced and the pattern inside the lift is quite interesting. The level markers are well visible and can be ready easily by a senior citizen. The stairs are also spacious and as the main flooring is of a matte texture, it ensures better mobility without being slippery. The rooftop bar is a special highlight as it portrays beautiful cityscape and both day time and night time views offer different scenery. The rooftop bar has a tensile roof which is modern but doesn’t get highlighted. The lighting during the evening is great, providing an overall warm ambience. The food provided is also good nothing too picky or to complaint about. The prices are subjective but the rooftop view and ambience is worth it. The service is excellent with great hospitality mentality as everyone is polite and gentle The parking is a bit of an issue as it may not be able to accommodate every car in a busy day, and they also have valet parking. The private entry for bar is something that is...

Horrible food and service.. very bad customer service

April 20, 2019

Planned to give a treat to my newly married cousin sister and family members and I have taken a very wrong decision to give treat in SP grands hotel....

I didn't see such a horrible and irritating servicing .. we are around 20 members and I lost my complete patience waiting for food . Please never ever select this hotel for any family party or any get together . I am sure u will be get embarrassed in front of ur friends and family members .. You will lose ur diginity .. Just for a scoop of ice cream they taken more than 25 mins to bring to our table... Rates are high and not worth if u feel the taste and quality..

No one take care of customers and hotel manager is simply sitting in a corner and dreaming something ..

I didn't see such slow servicing and bad quality meat they r using I believe .. mutton and beef is very bad taste .. golden Fried prawns is another big failure..

Overall it's a very very bad experience and pls pls don't waste ur money in such horrible hotels..

When I see the bill I got surprised and sad wasting our money for just horrible food... I consider this hotel as 1 star hotel...

I think street foods are much much tasty than their food and they care their customer than this irritating guys do..

Seriously I got irritated by this horrible experience and got ashamed in front of my.family members.. so I thought of writing such big review . So that people will think twice before visiting money grabbing management and wasting their hard earned money...

We visited SP Grand Days only for the buffet lunch at their restaurant on the second floor: we did not stay there. Therefore, my comments are only related to the restaurant, the food available there, their services and general ambience of the dining area / reception.

We got there around 2:30pm. We had called in advance to check the restaurant closing time and were told that the buffet lunch would be available till 3pm. They had a good selection of main course items like Chicken Biryani, veg pulao, different veg and non vegetarian curries. For dessert, they had vermicelli payasam, gulab jamun and strawberry ice cream. The usual made to order items like naan are also available.

Service was also good. The staff were friendly and approachable. They were happy to answer any of our queries.

In addition to the few parking spaces in front of the hotel, the business also has a separate guarded parking lot (bays are not specifically marked) a few metres away. When approaching from the Panavila Junction direction, this parking lot comes first and it's just a few seconds' walk to the hotel.

I liked the location of this hotel as it is centrally placed, not far from Thampanoor junction. The reception is nicely maintained and quite impressive. There is a nice seating area and a cake shop selling many varieties of cakes. Overall, a good experience and we're hoping to visit again, maybe even for a stay and not just...