Hotel Empire — Hotel in Mumbai

Don't book this hotel! They use the relatively good ratings of the hotel next door (Shine Hospitality Empire) to book you in this hotel, which is very poorly rated. Issues we found: Everything was very dirty. The bedsheets had stains, the floor was full of dead (and living) cockroaches, the room had many mosquitos. Extremely noisy, both because of outside and inside sources. Outside there were dogs fighting the whole night. Inside the hotel manager and employees were shouting continuously throughout the night until after 3am, even after asking them to be quiet. The bathroom was the worst we have experienced in India, and we have been in 0-star hotels and rural areas! It had many cockroaches running around, and even the towels had dead insects...

I recently stayed at Hotel Empire during my visit to the city. Overall, my experience was quite average. Firstly, the location of the hotel was convenient, as it was situated in the heart of the city with easy access to various shops and attractions. The lobby area was well-maintained and had a pleasant aesthetic. However, upon checking in, I found the front desk staff to be slightly indifferent and not as accommodating as I would have expected. They seemed to lack warmth and did not provide any information about the hotel...

Dont have excessive expectations for a budget hotel, but at 3000Rs/night I would expect the basics: clean sheets and working facilities.

This hotel doesnt manage even that. Big, obvious red and yellow stains on the sheets and the towels, leftover hairs, broken light fixtures, toilet not flushing... staff replaced them at my insistence... with yet more dirty laundry. Eventually got a room change to one with just leftover hair and a rattling bathroom ventilator, but did not enjoy the...