Hotel Sea Lord — Hotel in Mumbai

Poor Reception and Housekeeping||1. First night given only one towel which was of cheap quality with lines and stinking. I pressed bell for housekeeping but nobody attended and also telephone in room was not working.||2. Second night given two towel which was of cheap quality with lines and one stinking. This towels were changed in morning after we went out of hotel with room keys in reception. I told reception that my telephone was not working, but when i came in hotel at 22.00 hrs our room telephone was not working as i wanted to order food as we were comeing in room very tired.then i went in restaurant and ordered for dinner to be served in room and told again reception about telephone not working. Housekeeping bell was pressed several times as outside room there was too much loud sound coming of telivision and persons talking loudly.||3. My work was not comple so i extended my stay in this hotel for couple of days only because it was near of my visit place and was getting hot water to have bath after 22.00 hrs.||4. Morning we were in hurry so we told reception to clean our room and change bed cover as it was itching and also towels. i asked him why our room there is no white bath towels given, as i saw in next room which was opened while passing from passsage. we came back around 15.00 hours back in hotel as it was raining heavily. Again i asked reception about room telephone, that time reception person said its already repaired. we again went out at 17.00 hrs and came back by 23.00 hrs and on the way told order for dinner to room service person and came in room. ||5. Morning we wake up late as night time there was heavy rains with winds blowing and bathroom door and balcony door was making noise as balcony door latch hole was bigger than latch so it was banging with force and bathroom door there was no latch from outside so wind was coming from ventilator and banging door again and again till early morning . we were pressing bell whih there in room till around 1.30 a,m but no help came from there. ||6. 4th day our schedule was very busy as it was raining and our work was too much panding, so in hurry we went out and came tired at around 20.00 hours and went in room. As telephone was not working from our check in so i went in recetion to ask why telephone was not being repaired or replaced . to my suprise they asked me when did you told us about telephone not working. then i asked reception person his name and he asked me why want his name. then i told him that how will i know with whom spoken as previously they said i didnt spoken to anybody. Then he told me his name chakraborty. I ask him again his full name ? He replied me again chakraborty. i told him many people name chakraborty , your correct name . to this he replied me ( sabka naam chakraborty kaise hoga ) then he started asking me my name . i toold him to find out my name from your register and went in room . 2018 some of my friends told me that this hotel is nice in food and service so i stayed here, but seeing service and behaviour of staff especially reception makes this "Hotel Sea Lord" very very poor. Please improve your Reception and their...

Have you ever seen that awful movie: The Joe's appartment? Well this hotel is exactly the same. It is the cockroaches' House. This place is complet desaster. So messy, dirty. Smell really bad🤢 alot of cockroaches everywhere. We got this "hotel" late nigth and once in the reception we had to wait for more than half one hour till this rude guy ends eating. Then they gave us the room and we opened the door and put on the ligths cockroaches running everywhere. That was so disgusting. The guy scared them and told us they were already gone it is ok now!!!! We changed room and the new room was so dirty and smelly. tly the same. Dead cockroaches, Stained sheets, hair everywhere. We couldnt sleep and I didnt know where to o where to go as it was too late and we were so tired we desided to stay. But what a nigthmare. In the morming there was that disgusting cockroaches running into our suitcases!!! We immediately desided to quit that hell. The recepcion callme before I say one word and asked very rudely to pay the nigths reservation in advance. After discussing We paid only for 1 nitgh. The worst experience in hotel ever!...

Just 2 minutes' drive from Chhatrapati Shivaji Terminus (CST) Railway Station, Hotel Sea Lord is located at Apollo Bunder in Mumbai. Offering free parking, it also has an open-air restaurant and a 24-hour room service.

Featuring wooden furnishings, the air-conditioned rooms all come with a cable TV and work desk. There is also a ceiling fan. En suite bathrooms are equipped with hot-water showers.

Hotel Sea Lord is 2 km from Oberoi's Shopping Centre and Jehangir Art Gallery. Chhatrapati Shivaji International Airport is 30 km away.

Day trips and car rentals can be arranged at the hotel's tour desk. A doctor on-call and airport shuttles are available at extra charge.

Indian and Chinese cuisines can be enjoyed at the hotel's restaurant. A daily breakfast is also...