Highly doubt the 5* ratings! Be cautious!!
Is staying presently at 609. Yesterday we checked in at 4pm in 606 and found out a horrible toilet. I have to make multiple complaints to understand why it is this bad?! I was given reasons like COVID times they didn't run some tank. There were 2 housekeeping staffs working just 2 rooms away from my room, even after multiple requests to come and check the toilet, both didn't even tried to ask, what issue I had?! How long do you expect a just checked in customer not to use the toilet?! Immediately got changed at 4.50pm after multiple complaints to 609. The toilet was better.
I highly doubt whether the owner is spending any money on cleaning supplies?! Unclean towels, complained and got replaced (both yesterday and today).
They don't follow simple food instructions - like serving the tea first before dinner or snacks or sending 2 cups for serving or 2 plates for eating food! You have to make multiple requests. Today I really had to follow up for a South Indian pappad from 8.20 to 8.48pm - pathetic irresponsible answers. To my surprise when I went down the restaurant had only 4 tables occupied and they were not even having a leisurely crowd.
The night time, restaurant manager took photos of the toilet photo I had from my cell phone (606) and the dirty towel photo. And he apologized and sent me papads. Not Sending papad was not an issue, but the staffs attitude when my husband called the 3rd time mattered a lot. The person who picked up said that they sent the papad with a person and they don't know what happened to him.I had called the front desk after 5 minutes and they were also not helpful, until I went down.
The reception staffs won't even give you wifi name and PWD, when you check in. They won't tell you the breakfast timings! They won't mind even if you call and complain.
You can see slightly unclean plates. Today morning breakfast buffet I found an insect on the plates counter under vegetarian section - I silently asked a staff to take control of it. I'm glad he immediately removed - the only good thing that has happened in junior staff level as soon as a complaint is made.
If at all I had to make a fuss there are 100 incidents, as a customer I seriously don't want to get angry or irritated this many times! But I seriously want to avoid this hotel for future booking!
Kindly don't fall prey to the bath tub or bigger rooms. Overall hygiene matters!
And service is a BIGGGGG 0.
Food tasted excellent and AC is good so far - so given 2 stars for the same. Really appreciate the junior staff who immediately cleared the entire section of plates today morning, in which insect was seen! Honestly I so wish everyone learns from him. Surprisingly linens are good 🙏
ALSO A NOTE TO THE OWNER, SPEND MONEY ON...
Read moreRating: 2/5
My recent stay at hotel Radisson blu was overshadowed by a disheartening dining experience that highlighted the hotel's overall lack of attention to guest satisfaction. Despite it being a non-peak hour, the restaurant's poor spread and indifferent serving staff left much to be desired.
Upon entering the restaurant, I was met with a limited and unappealing spread that hardly reflected the prices charged for dining at this establishment. The lack of variety and freshness in the offerings was disappointing, and it was evident that little effort had been made to cater to guests' culinary preferences.
Adding to the disappointment was the indifference displayed by the serving staff. Despite the sparse crowd, they seemed disinterested and inattentive, making it challenging to even get their attention for basic requests. Whether it was asking for additional condiments or inquiring about the menu options, I was met with a lack of responsiveness that left me feeling neglected as a guest.
Furthermore, the service was painfully slow, with lengthy delays between courses and little communication from the staff regarding the status of our meal. It was frustrating to see such disregard for the guests' time and enjoyment, especially considering the restaurant's already limited offerings.
Overall, my experience at the hotel was marred by a poor spread, indifferent serving staff, and subpar food quality. Despite being during a non-rush hour period, the lack of attention to detail and guest satisfaction was glaringly apparent. I would strongly advise against dining at this establishment unless significant improvements are made to both the menu offerings and...
Read moreLocated in the heart of Coimbatore, Radisson Blu stands as an epitome of luxury and sophistication. From the moment you step into the grand lobby adorned with exquisite chandeliers and opulent furnishings, you are enveloped in an atmosphere of elegance.
The rooms at Radisson Blu are nothing short of indulgent, boasting lavish amenities and breathtaking views of the city skyline. Whether you opt for a deluxe room or a luxurious suite, every detail is meticulously curated to ensure your utmost comfort and satisfaction.
The culinary experience at Radisson Blu is a journey of gastronomic delight, with a range of world-class restaurants offering a diverse array of cuisines crafted by renowned chefs. From fine dining to casual fare, each meal is a culinary masterpiece that tantalizes the taste buds.
For relaxation and rejuvenation, the hotel offers an array of amenities including a state-of-the-art fitness center, an indulgent spa, and a sparkling swimming pool. Whether you prefer to unwind with a soothing massage or work up a sweat with a vigorous workout, Radisson Blu has something for everyone.
Beyond the luxurious accommodations and amenities, what truly sets Radisson blu apart is its impeccable service. The staff are attentive, courteous, and always go above and beyond to ensure that every guest's needs are met with the utmost care and attention.
Overall, Radisson Blu offers a truly exceptional experience that surpasses all expectations. From the luxurious accommodations to the impeccable service, every aspect of your stay is designed to leave you feeling pampered, refreshed, and...
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