OYO Puduvai Inn Guest House — Hotel in Puducherry

NEVER EVER VENTURE INTO THIS HOTEL, if you are educated, and have even minimum sobriety in you. I, accompanied by my old parents, had booked a triple beded room a day in advance. Firstly, tried to call the hotel manager from early morning to inform a late check-in. No response. An extremely ill mannered person was sitting at the reception, who almost looked like a criminal. His tab clearly showed that we had a room booked with payment done. We could see all the rooms were totally empty and still the guy denied a room inspite of a confirmed booking. He even went to the extent of altercating with my father , a 65 years old respected person and showed complete defiance instead of us threatening to call goibibo and oyo to report the issue. He went on watching a movie in full volume. Infact an Oyo representative called and tried to talk to him in front of us, the uncultured man simply disconnected. The matter went to such an extreme, that we had to abort our trip and come back to Chennai with a heavy heart. All kudos to this hotel. So, unless you are willing to get yourself insulted inspite of paying for a service or you are willing to deal with ill-mannered criminal looking hotel front office, DONOT GO FOR THIS HOTEL. What was even more baffling was the response from Oyo. I called them nearly 5 times sitting at the reception. For 4 times, thier call centre personel transfered thier call to thier senior oyo representative , twice a music was played and the call was disconnected. Third time a senior representative did receive the call and went on to blame me for being impatient. The last time , the call was transfered to a lady senior executive, she simply disconnected within minutes of me starting the conversation. Not using your service for the first time but totally dissatisfied this time. Thanks Oyo for ruining our holidays along with this cheap fraud hotel. Will think twice before using your service again or recommending...

This hotel is totally fake and fraud. I booked this from oyo at a rate of 900rs per night for 2 people and when i reached hotel they denied me the checkin on the basis that they cannot give me the room on the rates decided by oyo even though I have booked that in advance. And a cheery on a cake oyo was also not there to help us in this issue. Moreover the staff was totally rude and they were like either you pay 1500 rs or you go out of my hotel . It was totally pathetic . Even if you have booked a room there is no gurantee that they will give you that . Moreover it is inbetween vegetable market of pondicherry so totally smelly and chaos is there near to this hotel. Moreover they will switch off the ac in night on their own. Since I was too mch tired because of long bike ride I decided to pay and stay over there but was one of my biggest mistakes.Don't stay here. I would suggst you go for a another one. Would be a much better choice. I am attaching the pics of room and the washroom which are too dirty to stay. #Waste...

Worst to the core!!! Should have read the Google reviews before booking this hotel...booked 3 share room which showed up in their tab Bt they refuse the room with worst behaviour just as mentioned in Google reviews...by other user...even oyo customer care support couldn't help us out...i don't knw why these people have online bookings open if they can't allow people who booked online...wosrt ever experience...especially the behavior of the receptionist...!and oyo customer care...please who ever needs to book a hotel never chose this one...and if you want a clear customer service...