Hotel Nirmal Haveli Jaisalmer — Hotel in Rajasthan

Worst service and amenities provided. Owner of hotel is so rude and mannerless he is just behind looting money from the guests. They even not bothered to provide handwash which is must during prese t covid times.We experienced electricity current from tap water foecets while having bath. Toilet sprey was also not working. It was such a horrible stay. Please avoid or stay at your own risk.Such hotels should be banned from...

This place is located in the heart of the city and its not accessible by car you would have to put in the parking and take a rickshaw... And that would the end of the negative bit cause other than that this place is a gem because of the people and setup and rooms are exemplary, thoughtfully made and crafted maintaing the authenticity of a heritage stay while complimenting it to match...

Rooms were not cleaned. Pigeon feathers were there in room. No good service. only 1 person was there on duty. when asked, he replied, all staff was on leave. (how is it possible to grant leave to all staff at once?). When asked for hot water to freshened up, it was denied. No customer centric service. Breakfast was delayed....