HTML SitemapExplore
logo
Find Things to DoFind The Best Restaurants

Summit Oakden Resort & Spa, Darjeeling — Hotel in West Bengal

Name
Summit Oakden Resort & Spa, Darjeeling
Description
Cosy rooms, some with mountain views, in a laid-back hotel featuring a spa & a restaurant.
Nearby attractions
Observatory Hill View Point
27X8+XC2, Naya Basti, Darjeeling, West Bengal 734101, India
Mahakal Temple
27X9+457, Chauk Bazaar, Darjeeling, West Bengal 734101, India
St. Andrews Church
27X8+4QG, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Darjeeling Mall
27V9+W3X, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Tea Garden View
Lebong Cart Rd, Upper Bhutia Busty, Darjeeling, West Bengal 734105, India
Chowrasta Darjeeling
27V8+VXM, N C. Goenka Rd, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Tibetan Refugee Self-Help Centre
Havelock Villa, 119/B, Gandhi Rd, Darjeeling, West Bengal 734101, India
Deshbandhu Museum
Oppsite Mahakal Mandir, 5, Mall Rd, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Lloyd Botanical Garden
Chauk Bazaar, Darjeeling, West Bengal 734101, India
Happy Valley Tea Estate
Lebong Cart Rd, near Darjeeling, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Nearby restaurants
Cafe House by The Retreat Darjeeling
15, Hermitage Road, near Raj Bhavan, Naya Basti, Darjeeling, West Bengal 734101, India
The Sundeck - Rooftop Café
R. J. Resorts Ltd, The Mall, C/o, opposite Governors Palace, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Grains Pure Veg by Udaan Nirvana, Darjeeling
The Mall, CR Das Rd, below Chowrasta, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Glenary's— Bakery, Resturant & Pub
Nehru Rd, near Clock Tower, Chauk Bazaar, Darjeeling, West Bengal 734101, India
New Lion Gate Hotel, Restaurant & Bar
C.R.Das Road, Chowrasta, West Bengal 734101, India
Silver Fir Cafeteria
Silver Fir cafeteria, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Golden Tips Teattoria Tea Boutique
C.R DAS ROAD CHOWRASTA, THE MALL, CR Das Rd, Upper Bhutia Busty, Darjeeling, West Bengal 734101, India
Lazeez Affaire
Before chowrasta, Nehru Rd, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Himalayan Coffee
Nehru Rd, Chauk Bazaar, Darjeeling, West Bengal 734101, India
SA-RANG-HAE CAFE SIP OF LOVE ❤️
HD Lama Rd, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Nearby hotels
MAYFAIR Hill Resort
The Mall, opposite Governor House, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Muscatel Nirvana
Mall Rd, near Raj Bhawan, Naya Basti, Darjeeling, West Bengal 734101, India
Hermitage Resort Darjeeling
Mall Rd, Manbari Basti, Darjeeling, West Bengal 734101, India
Pradhan Niwas
Hermitage, Pradhan Niwas, 10, Road, below Mall Road, Darjeeling, West Bengal 734101, India
The English Cottage Darjeeling
Hermitage, 19/1, Road, Darjeeling, West Bengal 734101, India
Hotel Kalika
30, Kachery Road, below Gymkhana Club, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Little Tibet
Oppositve, Governors house, Raj Bhavan, Mall Rd, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Hotel Dreamland Darjeeling
near Raj Bhavan, Limbugaon, Darjeeling, West Bengal 734101, India
Darjeeling Tourism Property
27X8+JHH, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Yashshree Sanderling Mall Road
Mall Rd, opposite Gym Khana Club, Chauk Bazaar, Darjeeling, West Bengal 734101, India
Related posts
Keywords
Summit Oakden Resort & Spa, Darjeeling tourism.Summit Oakden Resort & Spa, Darjeeling hotels.Summit Oakden Resort & Spa, Darjeeling bed and breakfast. flights to Summit Oakden Resort & Spa, Darjeeling.Summit Oakden Resort & Spa, Darjeeling attractions.Summit Oakden Resort & Spa, Darjeeling restaurants.Summit Oakden Resort & Spa, Darjeeling travel.Summit Oakden Resort & Spa, Darjeeling travel guide.Summit Oakden Resort & Spa, Darjeeling travel blog.Summit Oakden Resort & Spa, Darjeeling pictures.Summit Oakden Resort & Spa, Darjeeling photos.Summit Oakden Resort & Spa, Darjeeling travel tips.Summit Oakden Resort & Spa, Darjeeling maps.Summit Oakden Resort & Spa, Darjeeling things to do.
Summit Oakden Resort & Spa, Darjeeling things to do, attractions, restaurants, events info and trip planning
Summit Oakden Resort & Spa, Darjeeling
IndiaWest BengalSummit Oakden Resort & Spa, Darjeeling

Basic Info

Summit Oakden Resort & Spa, Darjeeling

Mall Road, Chowrasta, beside Raj Bhavan, Darjeeling, West Bengal 734101, India
4.0(406)

Ratings & Description

Info

Cosy rooms, some with mountain views, in a laid-back hotel featuring a spa & a restaurant.

attractions: Observatory Hill View Point, Mahakal Temple, St. Andrews Church, Darjeeling Mall, Tea Garden View, Chowrasta Darjeeling, Tibetan Refugee Self-Help Centre, Deshbandhu Museum, Lloyd Botanical Garden, Happy Valley Tea Estate, restaurants: Cafe House by The Retreat Darjeeling, The Sundeck - Rooftop Café, Grains Pure Veg by Udaan Nirvana, Darjeeling, Glenary's— Bakery, Resturant & Pub, New Lion Gate Hotel, Restaurant & Bar, Silver Fir Cafeteria, Golden Tips Teattoria Tea Boutique, Lazeez Affaire, Himalayan Coffee, SA-RANG-HAE CAFE SIP OF LOVE ❤️
logoLearn more insights from Wanderboat AI.
Phone
+91 78120 32488
Website
summithotels.in

Plan your stay

hotel
Pet-friendly Hotels in West Bengal
Find a cozy hotel nearby and make it a full experience.
hotel
Affordable Hotels in West Bengal
Find a cozy hotel nearby and make it a full experience.
hotel
The Coolest Hotels You Haven't Heard Of (Yet)
Find a cozy hotel nearby and make it a full experience.
hotel
Trending Stays Worth the Hype in West Bengal
Find a cozy hotel nearby and make it a full experience.

Reviews

Nearby attractions of Summit Oakden Resort & Spa, Darjeeling

Observatory Hill View Point

Mahakal Temple

St. Andrews Church

Darjeeling Mall

Tea Garden View

Chowrasta Darjeeling

Tibetan Refugee Self-Help Centre

Deshbandhu Museum

Lloyd Botanical Garden

Happy Valley Tea Estate

Observatory Hill View Point

Observatory Hill View Point

4.7

(2.1K)

Open 24 hours
Click for details
Mahakal Temple

Mahakal Temple

4.7

(1.9K)

Open 24 hours
Click for details
St. Andrews Church

St. Andrews Church

4.4

(178)

Open 24 hours
Click for details
Darjeeling Mall

Darjeeling Mall

4.5

(12.4K)

Open 24 hours
Click for details

Things to do nearby

Silai-Bunai sewing and knitting sessions over tea
Silai-Bunai sewing and knitting sessions over tea
Fri, Dec 12 • 2:30 PM
Mirik, West Bengal, 734214, India
View details

Nearby restaurants of Summit Oakden Resort & Spa, Darjeeling

Cafe House by The Retreat Darjeeling

The Sundeck - Rooftop Café

Grains Pure Veg by Udaan Nirvana, Darjeeling

Glenary's— Bakery, Resturant & Pub

New Lion Gate Hotel, Restaurant & Bar

Silver Fir Cafeteria

Golden Tips Teattoria Tea Boutique

Lazeez Affaire

Himalayan Coffee

SA-RANG-HAE CAFE SIP OF LOVE ❤️

Cafe House by The Retreat Darjeeling

Cafe House by The Retreat Darjeeling

4.4

(135)

Click for details
The Sundeck - Rooftop Café

The Sundeck - Rooftop Café

4.8

(99)

Click for details
Grains Pure Veg by Udaan Nirvana, Darjeeling

Grains Pure Veg by Udaan Nirvana, Darjeeling

4.9

(493)

Click for details
Glenary's— Bakery, Resturant & Pub

Glenary's— Bakery, Resturant & Pub

4.4

(7.3K)

Click for details
Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Wanderboat LogoWanderboat

Your everyday Al companion for getaway ideas

CompanyAbout Us
InformationAI Trip PlannerSitemap
SocialXInstagramTiktokLinkedin
LegalTerms of ServicePrivacy Policy

Get the app

© 2025 Wanderboat. All rights reserved.

Posts

Anwesha NeogyAnwesha Neogy
The Summit Oakden Resort and Spa is the pinnacle of hospitality in Darjeeling, beautifully perched on the famous Mall road and overlooking the stories of snow-capped mountains. The Resort's stunning rooms, which exhibit a fusion of traditional and modern design elements, are a perfect example of how to enjoy the exuberance of the Himalayas in a spectacular manner. The 30 large rooms are thoughtfully constructed to guarantee a breathtaking view of the valley and the verdant surroundings. In addition, the included amenities fulfil the visitor's essential demands to guarantee a memorable stay at our hotel. Accommodations The accommodations at Summit Oakden Resort and Spa are divided into categories that represent a true range of leisure and tranquility. The premium and executive classes are furnished with all the necessary amenities to make your stay fascinating, and the level of service provided is undoubtedly out of this world. The accommodations are warm and inviting, with plenty of room to enjoy a relaxing break while still enjoying the camaraderie of colonial life. Premium View Rooms The Premium View Rooms offer a private space with a breathtaking view of Mount Kanchenjunga to serenade our guests to a whirlwind of magic. Cuddled in comfortable linen, our rooms' smooth, minimalistic urban vibe, along with its classic furnishings and facilities, highlights the top-notch vacation you anticipate experiencing. Premium View Rooms Sofa Cum Bed The Premium View Rooms Sofa Cum Bed embodies the finest level of comfort while placing an equal emphasis on amenities and hospitality. Elegant and distinctive, the executive class exudes a colonial cluster essence that accompanies the soul of luxury and pleasure. Deluxe Rooms The 280 square feet that make up the Deluxe Rooms at Summit Oakden Resort & Spa are stylishly designed with rich decor and excellent interiors, perfect for a relaxing holiday. Food & Beverage Oakden Restaurant Pano 1 MAKALU Multi Cuisine Restro Bar Get enchanted by the mouthwatering sensations that a connoisseur of our multi-cuisine restaurant will serve to nurture your taste buds. Get comfy while you enjoy the delectable food in the soothing atmosphere, and take your time to savour each delicious meal in the tastefully decorated restaurant. Restaurant timings: 7:30 AM to 10:30 AM 7:30 PM to 10:30 PM Spa Wellness Spa in Darjeeling at Summit Oakden Resort & Spa 2 Relax, Rejuvenate, Repose! Experience the incredible sensory delights of the spa to reinvent yourself. Our spa facility will undoubtedly revitalize your body, mind, and spirit after a therapeutic session with a specialist under a canopy of comfort.
Pratichi and PaaPratichi and Paa
Bad Experience We are frequent travelers to Darjeeling, usually twice or thrice in a year and have stayed at more expensive properties for the last three years. This is the first time we stayed at Summit. And neither we will come back nor recommend others. We reach hotel at around 7:30 pm after a day’s journey and request the room service for some tea which they summarily refuse stating it was already dinner time. We make tea ourselves and few minutes later receive a call that room service can bring us tea. Clear lack of proficiency. Breakfast options - Bread, Cereals, Idli, Poori, Paratha, Couple of choices of fruits, Egg. No chicken dishes. High in carbs and clearly not enough options with proteins. Like any other average 1K-1.5K hotel. Dinner options - Either fish or chicken in main course, no egg. Even refused to get couple of boiled eggs for my kid. I don’t eat fish at all, had to make do with dal and veg noodles. Dinner only served at table with very limited options and no buffet offered citing lack of guests. On first day only got ice cream as dessert as gulab jamun was there but they’d run out of stock! Small moist rooms with very low ceilings (don’t fall for the digitised images available on booking apps). Cold wooden floors, Dirty carpets on corridors. No geysers inside bathrooms, hot water served centrally but takes ages to come out of taps. Water served at room was dirty with particulate floating around (image attached). Upsides: Location, on a clear day Kanchenjunga is visible from some of the rooms. Ms Monika Gurung, restaurant staff deserves a mention for standing out in being helpful and understanding. ~ Dr Soumyadeep Biswas and family
Denise FernandesDenise Fernandes
MOST HORRIBLE EXPERIENCE IN THIS HOTEL. WHEN WE ARRIVED WE WERE PUT IN A PRE BOOKED ROOM BY OUR TRAVEL AGENT WHO MUST HAVE GOT COMMISION FOR THIS TERRIBLE PLACE . THE ROOM WAS SO SMALL WITH NO VENTILATION AT ALL.AND THE WINDOW OPENED INTO THE PASSAGE WITH NO PRIVACY. WE REQUESTED FOR A ROOM CHANGE WITH PAYMENT OF DIFFERENCE . THE RECEPTIONIST PUT US IN ROOM NO.405 WITH NO EXTRA COST WHICH WAS LITTLE MORE SPACIOUS BUT SAME PROBLEM OF WINDOW.OUR ROOM WAS NEXT TO THE DOOR LEADING TO THE RESTAURANT KITCHEN WHICH WAS PERMANENTLY OPEN ,HENCE THE PASSAGE USED TO BE SMELLING . THE HOUSEKEEPING STAFF USED TO TALK SO LOUDLY HAVING NO RESPECT FOR THE GUEST.TO TOP IT UP ON THE 1-05-22 EVEN A GOAT WAS BRAYING WHICH WAS UNBELIEVABLE BUT TRUE . NOT BEING ABLE TO TOLERATE IT ANY MORE WE CALLED THE MANAGER AND BROUGHT IT TO HIS NOTICE. GETTING HOT WATER WAS A LUXURY IN THIS HOTEL.WE STAYED FOR 3 DAYS AND THE ROOM WAS NOT CLEANED ON ALL THESE DAYS . A WORD OF APPRECIATION FOR THE RESTAURANT STAFF WHO WERE VERY FRIENDLY AND OBLIGING ESPECIALLY THE EXECUTIVE CHEF WHO EVEN ASKED US IF HE SHOULD PACK BREAKFAST AS WE WOULD CHECK OUT EARLY . PLEASE MR. MANAGER JUST NOTE THAT WEARING A SUIT IS NOT ENOUGH BUT WALKING AROUND THE HOTEL ON ALL THE FLOORS AND SEEING WHAT IS HAPPENING IS MORE IMPORTANT TO THE GUEST.
See more posts
See more posts
hotel
Find your stay

Pet-friendly Hotels in West Bengal

Find a cozy hotel nearby and make it a full experience.

The Summit Oakden Resort and Spa is the pinnacle of hospitality in Darjeeling, beautifully perched on the famous Mall road and overlooking the stories of snow-capped mountains. The Resort's stunning rooms, which exhibit a fusion of traditional and modern design elements, are a perfect example of how to enjoy the exuberance of the Himalayas in a spectacular manner. The 30 large rooms are thoughtfully constructed to guarantee a breathtaking view of the valley and the verdant surroundings. In addition, the included amenities fulfil the visitor's essential demands to guarantee a memorable stay at our hotel. Accommodations The accommodations at Summit Oakden Resort and Spa are divided into categories that represent a true range of leisure and tranquility. The premium and executive classes are furnished with all the necessary amenities to make your stay fascinating, and the level of service provided is undoubtedly out of this world. The accommodations are warm and inviting, with plenty of room to enjoy a relaxing break while still enjoying the camaraderie of colonial life. Premium View Rooms The Premium View Rooms offer a private space with a breathtaking view of Mount Kanchenjunga to serenade our guests to a whirlwind of magic. Cuddled in comfortable linen, our rooms' smooth, minimalistic urban vibe, along with its classic furnishings and facilities, highlights the top-notch vacation you anticipate experiencing. Premium View Rooms Sofa Cum Bed The Premium View Rooms Sofa Cum Bed embodies the finest level of comfort while placing an equal emphasis on amenities and hospitality. Elegant and distinctive, the executive class exudes a colonial cluster essence that accompanies the soul of luxury and pleasure. Deluxe Rooms The 280 square feet that make up the Deluxe Rooms at Summit Oakden Resort & Spa are stylishly designed with rich decor and excellent interiors, perfect for a relaxing holiday. Food & Beverage Oakden Restaurant Pano 1 MAKALU Multi Cuisine Restro Bar Get enchanted by the mouthwatering sensations that a connoisseur of our multi-cuisine restaurant will serve to nurture your taste buds. Get comfy while you enjoy the delectable food in the soothing atmosphere, and take your time to savour each delicious meal in the tastefully decorated restaurant. Restaurant timings: 7:30 AM to 10:30 AM 7:30 PM to 10:30 PM Spa Wellness Spa in Darjeeling at Summit Oakden Resort & Spa 2 Relax, Rejuvenate, Repose! Experience the incredible sensory delights of the spa to reinvent yourself. Our spa facility will undoubtedly revitalize your body, mind, and spirit after a therapeutic session with a specialist under a canopy of comfort.
Anwesha Neogy

Anwesha Neogy

hotel
Find your stay

Affordable Hotels in West Bengal

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Bad Experience We are frequent travelers to Darjeeling, usually twice or thrice in a year and have stayed at more expensive properties for the last three years. This is the first time we stayed at Summit. And neither we will come back nor recommend others. We reach hotel at around 7:30 pm after a day’s journey and request the room service for some tea which they summarily refuse stating it was already dinner time. We make tea ourselves and few minutes later receive a call that room service can bring us tea. Clear lack of proficiency. Breakfast options - Bread, Cereals, Idli, Poori, Paratha, Couple of choices of fruits, Egg. No chicken dishes. High in carbs and clearly not enough options with proteins. Like any other average 1K-1.5K hotel. Dinner options - Either fish or chicken in main course, no egg. Even refused to get couple of boiled eggs for my kid. I don’t eat fish at all, had to make do with dal and veg noodles. Dinner only served at table with very limited options and no buffet offered citing lack of guests. On first day only got ice cream as dessert as gulab jamun was there but they’d run out of stock! Small moist rooms with very low ceilings (don’t fall for the digitised images available on booking apps). Cold wooden floors, Dirty carpets on corridors. No geysers inside bathrooms, hot water served centrally but takes ages to come out of taps. Water served at room was dirty with particulate floating around (image attached). Upsides: Location, on a clear day Kanchenjunga is visible from some of the rooms. Ms Monika Gurung, restaurant staff deserves a mention for standing out in being helpful and understanding. ~ Dr Soumyadeep Biswas and family
Pratichi and Paa

Pratichi and Paa

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in West Bengal

Find a cozy hotel nearby and make it a full experience.

MOST HORRIBLE EXPERIENCE IN THIS HOTEL. WHEN WE ARRIVED WE WERE PUT IN A PRE BOOKED ROOM BY OUR TRAVEL AGENT WHO MUST HAVE GOT COMMISION FOR THIS TERRIBLE PLACE . THE ROOM WAS SO SMALL WITH NO VENTILATION AT ALL.AND THE WINDOW OPENED INTO THE PASSAGE WITH NO PRIVACY. WE REQUESTED FOR A ROOM CHANGE WITH PAYMENT OF DIFFERENCE . THE RECEPTIONIST PUT US IN ROOM NO.405 WITH NO EXTRA COST WHICH WAS LITTLE MORE SPACIOUS BUT SAME PROBLEM OF WINDOW.OUR ROOM WAS NEXT TO THE DOOR LEADING TO THE RESTAURANT KITCHEN WHICH WAS PERMANENTLY OPEN ,HENCE THE PASSAGE USED TO BE SMELLING . THE HOUSEKEEPING STAFF USED TO TALK SO LOUDLY HAVING NO RESPECT FOR THE GUEST.TO TOP IT UP ON THE 1-05-22 EVEN A GOAT WAS BRAYING WHICH WAS UNBELIEVABLE BUT TRUE . NOT BEING ABLE TO TOLERATE IT ANY MORE WE CALLED THE MANAGER AND BROUGHT IT TO HIS NOTICE. GETTING HOT WATER WAS A LUXURY IN THIS HOTEL.WE STAYED FOR 3 DAYS AND THE ROOM WAS NOT CLEANED ON ALL THESE DAYS . A WORD OF APPRECIATION FOR THE RESTAURANT STAFF WHO WERE VERY FRIENDLY AND OBLIGING ESPECIALLY THE EXECUTIVE CHEF WHO EVEN ASKED US IF HE SHOULD PACK BREAKFAST AS WE WOULD CHECK OUT EARLY . PLEASE MR. MANAGER JUST NOTE THAT WEARING A SUIT IS NOT ENOUGH BUT WALKING AROUND THE HOTEL ON ALL THE FLOORS AND SEEING WHAT IS HAPPENING IS MORE IMPORTANT TO THE GUEST.
Denise Fernandes

Denise Fernandes

See more posts
See more posts

Reviews of Summit Oakden Resort & Spa, Darjeeling

4.0
(406)
avatar
5.0
2y

The Summit Oakden Resort and Spa is the pinnacle of hospitality in Darjeeling, beautifully perched on the famous Mall road and overlooking the stories of snow-capped mountains. The Resort's stunning rooms, which exhibit a fusion of traditional and modern design elements, are a perfect example of how to enjoy the exuberance of the Himalayas in a spectacular manner.

The 30 large rooms are thoughtfully constructed to guarantee a breathtaking view of the valley and the verdant surroundings. In addition, the included amenities fulfil the visitor's essential demands to guarantee a memorable stay at our hotel.

Accommodations The accommodations at Summit Oakden Resort and Spa are divided into categories that represent a true range of leisure and tranquility. The premium and executive classes are furnished with all the necessary amenities to make your stay fascinating, and the level of service provided is undoubtedly out of this world. The accommodations are warm and inviting, with plenty of room to enjoy a relaxing break while still enjoying the camaraderie of colonial life.

Premium View Rooms The Premium View Rooms offer a private space with a breathtaking view of Mount Kanchenjunga to serenade our guests to a whirlwind of magic. Cuddled in comfortable linen, our rooms' smooth, minimalistic urban vibe, along with its classic furnishings and facilities, highlights the top-notch vacation you anticipate experiencing.

Premium View Rooms Sofa Cum Bed The Premium View Rooms Sofa Cum Bed embodies the finest level of comfort while placing an equal emphasis on amenities and hospitality. Elegant and distinctive, the executive class exudes a colonial cluster essence that accompanies the soul of luxury and pleasure.

Deluxe Rooms

The 280 square feet that make up the Deluxe Rooms at Summit Oakden Resort & Spa are stylishly designed with rich decor and excellent interiors, perfect for a relaxing holiday.

Food & Beverage Oakden Restaurant Pano 1 MAKALU Multi Cuisine Restro Bar

Get enchanted by the mouthwatering sensations that a connoisseur of our multi-cuisine restaurant will serve to nurture your taste buds. Get comfy while you enjoy the delectable food in the soothing atmosphere, and take your time to savour each delicious meal in the tastefully decorated restaurant.

Restaurant timings: 7:30 AM to 10:30 AM 7:30 PM to 10:30 PM

Spa Wellness Spa in Darjeeling at Summit Oakden Resort & Spa 2 Relax, Rejuvenate, Repose! Experience the incredible sensory delights of the spa to reinvent yourself. Our spa facility will undoubtedly revitalize your body, mind, and spirit after a therapeutic session with a specialist under a...

   Read more
avatar
1.0
1y

Summit Oakden Resort and Spa, Darjeeling.

Worst experience. Don't get fooled by the pictures uploaded. Not a single picture of the deluxe rooms are uploaded here to mention in the beginning. I previously stayed at summit hotels in other state so decided to book particularly summit oakden because of its location on the mall road. Booking was done for deluxe room for 2 days.

As per deluxe rooms: Rooms are in the basement (ground floor that is 0 and the reception is in top floor that is 4) No windows Very small suffocating rooms No extra space in room No ventilation The washroom is 5ft*2ft (to be more specific wall to wall dimensions is similar to the size of a commode)

As per other types of room (premium view) i cannot tell anything. Please read the review of different websites before booking

After declining to stay in deluxe rooms requested for an upgradation which wasn't provided. The staff said to speak to the reservation team for help which didn't turn out to be beneficial.

When requested for a refund (as i checked out as soon as I saw the room) as the amount paid was ₹17,336 the staff firstly asked to contact the booking site (MakeMyTrip) and when the site was contacted the hotel denied refund to the particular site. When continuously explained that both the rooms (507 and 506) are same the staff of the hotel argued on the fact that both the rooms are not same (even after the rooms being just next to each other).

Speaking about location: It's on the opposite side of the known place mall. To be precise the location is on the back side of the chowrasta.

Food: Can't comment anything because I checked out of the hotel as soon as I saw the room.

Front desk (staff behaviour): Rude behaviour of the staff. Not ready to accept that the pictures uploaded and the rooms provided are not same.

Cab till the front of the hotel is not allowed due to its location beside the Raj Bhavan. If the watchman is available then he might carry the luggage. Otherwise self help.

Suggestion: Please do not pay the amount during booking. See the room and then only pay at the hotel. Read the reviews before booking. If needed verify via videocall with the hotel staff about rooms alloted.

PS: There's a lot of other hotels with similar price even lower than that on proper mall road. Search a little bit more before making...

   Read more
avatar
1.0
3y

This one is travel agent booking...please never booking this property ..

Summit oakdane Darjeeling* (One star service like near railway station hotel)

I done the booking with the support of ms.pallavi for 08 rooms with 08 extra bed....but before few days ago ms.pallavi quit the job from summit group....

Yesterday me guest check in the hotel at 8 pm, no welcome drink produced to them also before check in i called her staff and told her that they have 8 extra bed and please provide accordingly....

In night i called again and talked with male staff may be sayed or simmilar name he completely denied for extra bed.. he told me thet client have use sofa for extra bed, then told sir i paid for extra bed and sofa is part of room and dont be include in extra bed..... He denied and dont produced.... 1st day very very worst experience......

16 may- cleint went to sightseeing and told to staff about cleaning, but hotel staff again not cleaning the room....by 8 pm client reach hotel after sightseeing, they request please provide tea and will pay extra amount again hotel staff denied and said now we are dinner time so we don't provide tea at this time.....

Now me and manjit sir also tried for extra beds again hotel staff not produced extra bed my client had slept in single bed with very very difficulties.....and me and manjit sir called many times to oakden staff about extra bed, they didn't pick our call....

My client, they all are sbi officer from solapur district Maharashtra, they believe Ramakrishna Travels about services and i believe summit group hotel but sorry so say this one is not even single star hotel.... I promise i never down this matter easily because my experience is very bed..... summit oakdane spoil my package.....

I promise i will spoil oakden image soon.... promise.....This one is from Owner of...

   Read more
Page 1 of 7
Previous
Next