Queen guest house — Hotel in Kecamatan Kubu

DO NOT BOOK QUEEN GUEST HOUSE TULAMBEN. When I arrived at 2 PM, NO STAFF was ON SITE, My CONFIRMED ROOM was NOT READY at check-in time (12 PM) DUE TO A LATE CHECK-OUT by the previous guest.

I was NEVER INFORMED beforehand. and I was told to WAIT UNTIL 4 PM — leaving my luggage OUTSIDE IN THE YARD, NOT INSIDE THE ROOM. There was NO PROPER APOLOGY or SOLUTION offered.

I had to WAIT FOR OVER AN HOUR UNDER THE HEAT while communicating with the host about the room situation. After I complained, the host THREATENED TO CANCEL MY STAY — and actually DID.

This place is COMPLETELY UNPROFESSIONAL, DISRESPECTFUL, and UNRELIABLE. If this happened to me, it CAN HAPPEN TO ANYONE. AVOID...

Host is a super nice and friendly gentleman. I have yet to meet the host in person, he offered extra help to arrange for my transportation. He even helped me to search for the rooms nearby when his room was fully booked. Really appreciate for your kindness during my trip in Bali. Will come back and book the stay here next time. Thank you and...

Cozy and clean rooms with beautiful and well cared swiming pool. Very good AC system to sleep well. The fisherman come back in the morning at 7am bringing fresh fish. Very nice family. They have a small laundry bussines next to the rooms called Queen laundry as well, excellent ironing and cleaning. We will come back for sure! Thanks...