Petronilla - Hotel — Hotel in Bergamo

Lovely boutique hotel with amazing, friendly and ever- helpful staff. Our room was on the 3rd floor at the front and we only heard any late night noise (bistro and restaurant across the road) one evening when we had the windows open. No sound could be heard when the windows were closed (other than the aircon).|Our room was large with a large bathroom and wonderful walk-in shower. The breakfast choice was excellent with made to order hot breakfasts beautifully presented and cooked. Good location with shops, restaurants, cafes and buses nearby. Being of an age, we took the bus up to cite alta. All the Italians we met were very friendly and helpful and keen to practise their English. |It is only a very short journey from Bergamo airport but it is an extremely busy airport and, when we landed, around 8.30pm, there was a long queue for taxis and none there. There is an airport bus but it is a normal bus without luggage space. If you travel with less luggage than us then this may be an option. It is a fair walk then to the hotel though there is a bus you can take but beware, many of the buses stop running mid-evening.|It is a beautiful city in two parts, upper and lower and a wonderful hotel. We stayed a week which, I understand, is fairly unusual. We did travel to Milan for one day, 1 hour by train, but the Lakes were a 2 hour journey with a change so we didn’t manage that. We thoroughly enjoyed our stay and can’t praise the hotel staff highly enough, especially the front desk staff, Francesco, Joanna and Rebecca who really made our...

A small boutique hotel, well located in Bergamo City. First impressions mean a great deal, and the professional yet friendly and welcoming reception we received on arrival set a high bar which was maintained throughout our stay. Every member of staff operated at the highest level of customer service, and always went the extra mile to ensure that the experience was top class, whether that was providing recommendations, assisting with travel or just simply making the stay memorable. |Our room was big and well presented, with a modern walk in shower, and really comfortable bed. |breakfast was always a feast for the eyes with fruit, meats, cheeses, breads, yoghurt etc, and hot food on request. I opted for an omelette every morning and it was absolutely delicious. Breakfast was available in the main dining area or could be taken outside in the courtyard.|We have stayed in many hotels, but have never been treated so well. Hotel Petronilla has set a very high bar for the rest to follow. A real credit to the City of Bergamo and the tourist industry...

This hotel is very comfortable and the staff are super friendly and helpful. We appreciated the private parking which costs 20 euros per day. The excellent location of the hotel makes it possible to do everything on foot so you can leave the car behind. Decor wise I think we were unlucky with our room, which seemed dated and was extremely dull with poor window coverings. The design was not at all tasteful in my opinion, perhaps a bit retro, but not smart. All rooms are different so maybe we were unlucky. The shower was more of a mist than a shower so not perfect for washing your hair. On the upside it was spotlessly clean though and provided a quiet place to sleep. You wouldn't have wanted to spend much time in our room as it was rather depressing. We had a good breakfast but no offer of eggs day 1 - just buffet style food. The next day we were offered a very...