CASA GIULIETTA Suites Desenzano — Hotel in Desenzano del Garda

First impressions were good, a nice size room, very clean, in an interesting building about 10 minutes walk from Desenzano town centre - so far so good. My wife and I had booked for a five night stay and sadly things were not perfect. Firstly the wifi which is stated clearly on the South Garda Suites website was non existent, the reply being that the booking.com website says different. How many websites do you need to look at to get the truth, one would hope the hotels own site would have the correct information but no. The website also says there is bar service available but no such thing existed, the excellent small cafe below the rooms closed at 8pm. Secondly in the (fairly cheap Ikea) wardrobe there were only 4 mismatched clothes hangers nowhere enough for two of us and despite a request no more were forthcoming. Had there been adequate other storage maybe this would have been ok but there were no drawers on the room either so we spent the week with our clothes in our suitcases, NOT ideal Equally with the key only one was given and no more were available despite a request meaning it was difficult if we wanted to do separate activities. We were in Lily room which unfortunately had windows facing the busy main road so the room was quite noisy from early morning until late at night, other rooms faced the quieter slip road and it looked like one room had a balcony with a nice view.||On the positives the room was very clean and spacious but that is really about it, I cant say it was good value for money and sadly wouldn't recommend it to anyone wishing to stay more then one...

First impressions were good, a nice size room, very clean, in an interesting building about 10 minutes walk from Desenzano town centre - so far so good. My wife and I had booked for a five night stay and sadly things were not perfect. Firstly the wifi which is stated clearly on the South Garda Suites website was non existent, the reply being that the booking.com website says different. How many websites do you need to look at to get the truth, one would hope the hotels own site would have the correct information but no. The website also says there is bar service available but no such thing existed, the excellent small cafe below the rooms closed at 8pm. Secondly in the (fairly cheap Ikea) wardrobe there were only 4 mismatched clothes hangers nowhere enough for two of us and despite a request no more were forthcoming. Had there been adequate other storage maybe this would have been ok but there were no drawers on the room either so we spent the week with our clothes in our suitcases, NOT ideal Equally with the key only one was given and no more were available despite a request meaning it was difficult if we wanted to do separate activities. We were in Lily room which unfortunately had windows facing the busy main road so the room was quite noisy from early morning until late at night, other rooms faced the quieter slip road and it looked like one room had a balcony with a nice view.||On the positives the room was very clean and spacious but that is really about it, I cant say it was good value for money and sadly wouldn't recommend it to anyone wishing to stay more then one...

If you are looking for a place where to spend your holiday in Desenzano, this should be the one! Absolutely lovely place! Anna, the owner of the hotel, is a wonderful person and very professional. Knows exactly what she's doing and has very good customer skills! The hotel is placed in a very good area. Has a coffee shop and terrace right outside where you can spend some time and have your breakfast. Is close to the beach, shopping centre, public transport and walking distance from the main train station. If you stay in South Garda Suites, you will find everything that you need! Anna, transform that place in something beautiful and paid attention to the details so, you will feel like home! Also, the place is very clean! Honestly, the words are not enough to describe Anna's place, South Garda Suites! Therefore, we will be back! Thank you, Anna, for everything. You are wonderful, and you are doing...