Fasthotel Linate — Hotel in Segrate

I want to share a negative experience with the manager of the hotel, I booked a room through the website, I indicated all the guests, but the hotel did not see or did not want to see all the listed guests, he confirmed my arrival, but since we had a large family, he refused to accommodate us and said either pay extra money or cancel the reservation, when asked where the guarantee of accommodation is, whether there will be a room upon arrival, he said that he doesn’t know, maybe yes, maybe no, which surprised me,

I asked for help to accommodate us, I agreed to pay extra and asked to help me choose a room, to which he told me that children over 3 years old were not allowed (and I have children over 3 years old) to accommodate him, I asked, what should we do with children? He said that he has these rules, and if you don’t like it, then cancel the reservation and goodbye, or rent another room, in the end he confirmed the reservation without a refund, said that when I arrive he will definitely call the police because I don’t want to comply with his rules ,

began to be rude to me, behave aggressively, and of course I was shocked by this attitude towards the client and I had to cancel the reservation, the money was never returned. I was disappointed by this behavior of the hotel manager, he ruined my nerves with his aggressive behavior, threatened me, he created such conditions so that I would not come to him, at the same time he wrote off money from me.

I really do not...

We arrived on Sunday evening and got a shuttle bus to the hotel for 3 Euros. It was a short walkable distance from the airport but we decided on the bus as it was dark. At the hotel we were warmly welcomed by the young female receptionist and given rooms next to each other on the third floor. The room was small but perfectly adequate. The bathroom and toilet were in separate frosted glass cubicles. There wasn’t an iron or kettle in the room but I was able to get complimentary hot water from the restaurant in the morning. A digital safe was provided. I did find the AC to be too cold for me but they were able to switch it off from reception which suited me. I didn’t have the breakfast but my friend did and was happy with it. I believe it was around 8 euros which is remarkably cheap. I had a quick look at what was being offered and it looked quite extensive to me. The hotel is about 10 minute walk away from Linate airport and metro station. I personally found the location ideal as it’s such a short journey into the central area by metro where you can visit the usual tourist spots. I found this hotel to be very convenient and met my needs. I would happily...

We arrived on Sunday evening and got a shuttle bus to the hotel for 3 Euros. It was a short walkable distance from the airport but we decided on the bus as it was dark. At the hotel we were warmly welcomed by the young female receptionist and given rooms next to each other on the third floor. The room was small but perfectly adequate. The bathroom and toilet were in separate frosted glass cubicles. There wasn’t an iron or kettle in the room but I was able to get complimentary hot water from the restaurant in the morning. A digital safe was provided. I did find the AC to be too cold for me but they were able to switch it off from reception which suited me. I didn’t have the breakfast but my friend did and was happy with it. I believe it was around 8 euros which is remarkably cheap. I had a quick look at what was being offered and it looked quite extensive to me. The hotel is about 10 minute walk away from Linate airport and metro station. I personally found the location ideal as it’s such a short journey into the central area by metro where you can visit the usual tourist spots. I found this hotel to be very convenient and met my needs. I would happily...