We have been to Nagoya several times and this was our 2nd time staying at this hotel (the previous stay was in December 2022). The hotel was near Nagoya station (a good 3-5mins) with lots of eateries and convenience stores nearby including BicC and Esca shopping).||We had booked two books (one for 3-pax and the other 2-pax). Like most Japanese hotels, the double pax room was small but still cosy and nice and was slightly bigger than others. Our 3-pax room (Room 215) was said to be the biggest room in the entire hotel. But on the first night we checked in, there was only 2-single beds (for 3 adults) though the room was spacious especially the bathroom.||Then the reception called shortly and told us that we need to topup because there was 3pax which we understood (but it was very late when checking in and we decided to settle it the next morning).||So the next day morning we went to settle the payment and was told we need to pay an extra of S$351 (for the 3rd person for 3 nights) after a long "here and there" communication as the staff could not understand our explanation in English. And one of the middle-aged staff with spectacles (seemed he's the manager) looked stern and unfriendly at us when we tried to figure out what the staff was saying.||We felt unfair because the first night (the night before), there was only 2 single bed when we checked in and we still had to pay for it! (as such the rating on value for money was brought down)||Then that evening when we returned, we saw a 3rd bed was "squeezed" into the room. ||The beds were comfortable and we rested well. There was a sofa with table and the room view was facing the carpark. And the TV had limited channels.||(I will not comment on the 2pax, economy double room as I commented that before last year)||Having said that, room service was quite well done and we didn't dine at the restaurant this time round as our friends brought us out...
Read moreWe have been to Nagoya several times and this was our 2nd time staying at this hotel (the previous stay was in December 2022). The hotel was near Nagoya station (a good 3-5mins) with lots of eateries and convenience stores nearby including BicC and Esca shopping).||We had booked two books (one for 3-pax and the other 2-pax). Like most Japanese hotels, the double pax room was small but still cosy and nice and was slightly bigger than others. Our 3-pax room (Room 215) was said to be the biggest room in the entire hotel. But on the first night we checked in, there was only 2-single beds (for 3 adults) though the room was spacious especially the bathroom.||Then the reception called shortly and told us that we need to topup because there was 3pax which we understood (but it was very late when checking in and we decided to settle it the next morning).||So the next day morning we went to settle the payment and was told we need to pay an extra of S$351 (for the 3rd person for 3 nights) after a long "here and there" communication as the staff could not understand our explanation in English. And one of the middle-aged staff with spectacles (seemed he's the manager) looked stern and unfriendly at us when we tried to figure out what the staff was saying.||We felt unfair because the first night (the night before), there was only 2 single bed when we checked in and we still had to pay for it! (as such the rating on value for money was brought down)||Then that evening when we returned, we saw a 3rd bed was "squeezed" into the room. ||The beds were comfortable and we rested well. There was a sofa with table and the room view was facing the carpark. And the TV had limited channels.||(I will not comment on the 2pax, economy double room as I commented that before last year)||Having said that, room service was quite well done and we didn't dine at the restaurant this time round as our friends brought us out...
Read moreCompetitively priced, good quality, and convenient location. This hotel is a couple of streets away from the main Nagoya station with access to JR, Meitetsu, subway, an Aonami lines, which should cover most of the major sights and coming from/going to the airport. It is also very close to the pick up point for many day tours. One minor issue is that if you approach from one side of the hotel, its name sign is obscured by a tree, which could make finding it difficult the first time you visit. There is actually another Via Inn a couple of streets away and if you pop in to ask them where this hotel is, they will help show you the way. Hotel room is about standard size for Japanese business hotels and clean. Air con takes a little while to start up but is certainly adequate and much appreciated during the hot summer. Staff are friendly and efficient when checking in and out. They are happy for you to leave your luggage there after checking out as long as you pick it up the same day. Tea bags and drip coffee are complimentary, with self-serve refills on the ground floor. Ice machine is on the second floor as are four washing machines, although these are very popular and usually fully utilised with a queue of people waiting too. Guest mix is mainly mainland Chinese and Hong Kongers with the occasional Japanese. There are many places to eat in the surrounding streets, including izakayas, Korean BBQ, Chinese, and many Indian/Nepali places. The restaurants/pubs can be quite lively at night with people spilling into the streets to eat/drink/chat with their friends. In addition to the big malls above the JR station, there is a Bic Camera and 100 yen store down the street from the hotel, many convenience stores, and a 24-hour supermarket and drugstore a...
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