LOISIR SPA TOWER NAHA — Hotel in Naha

This part of the Loisir hotel is old, tucked away and doesnt give any sign of hospitality or luxury. Rooms are clean, but there is no closet and no place to put your suitcase. Its a 8-10 min. walk to the pool in the other building. Where the dive pool is closed, so you have to do with one childrenspool outside and one small pool inside. Outside there are no umbrellas and no natural shadowspots. I found this unbelievable and tried to speak to the staff about this. At the pool and at the frontdesk. Unfortunately their english is poor and they didnt seem to understand that no shadow is a problem. The only response I got was; we dont have umbrella. And thats it. What a lack of creativity and hospitality! The location of the hotel is also not optimal. You have to take a cab to go to to the center of Naha and catch a bus or monorail. Cabs are expensive, (price comparable to europe, not asia) and by bus you can only reach the middle part of the island. ||Due to construction works nearby the hotel we experienced a lot of noise while we were trying to relax at the pool. ||Last positive point; the Ryukyu restaurant in the hotel is good. Good food for an acceptable price and very kind and helpful staff.||All and all we found Loisir (and Okinawa) quite disappointing. The price-quality balance is really off and people dont seem to be very willing to help you or make your stay live up to...

This hotel was recommended by local business owners who use the hotel for their reception etc. Upon my arrival very late, the reception staff was unhelpful, not enough explanation, no smile. I wondered whether this guy was ever given any basic training as a hotelier.|The spa area was not relaxing but just a bathing area. Miles to get to from the east building. |The room was very tired and carpet was dirty. Could not be bothered of arguing to change room as I meant to stay only six hours. I had a twin room but the room was just filled with beds, no floor space to open my suitcases so I had no choice but opened them on the bed. |I informed the hotel at time of booking that my flight the following morning being very early, but when checking in they just announced me that it was me who decided to abondone breakfast so they would not do anything. This is the very first hotel where I have ever stayed where they did not even offer a bottle of water or snack to take instead. Very surprised of their mean service.|Very happy to leave. Never...

The hotel is located around 1km from the monorail station and is divided in two parts: the main building and the tower spa building. Both buildings are linked by a passway in 3F from spa tower to 2F in the main building.

The hotel itself is rather big.

Rooms are cosy and big enough to let you open your luggage without an issue. In the room, I had 2 double beds, a safe, a fridge, a boiler, an espresso machine, a nice TV, and a small table with two arm chairs. There was also a balcony with seats.

In the bathroom, there is a Japanese toilet washlet, a bath with a shower. There's also an onsen water tap in the bath.

There are two onsen, one is included, the other one is to pay for. The free one is nice, I didn't try the paid one. The pool is rather small, expect children everywhere so it's not really swimmable.

There are some shops on 1F, and 2 supermarkets in the vicinity. I would recommend the one that's a little bit more far, because it provides more choices.

What could be better: shower can burn you because of surges of...