I enjoyed the service of several of the ladies at the front desk and the staff all use translators which makes it a bit stressful when trying to communicate. Would be good if their english was better.
I like that they will greet when visitors enter and the ones I met provided good and sincere service. They also have different front desk staff daily.
Convenient location near sakaisuji hommachi station, the nearest exit is 15 with the lift if I remember correctly. The station is quite big and there is more than 1 line there but I love that it is not a busy station.
There are a few cafes nearby and several very small local restaurants so there are not a lot of choices in my opinion but you can always take the subway elsewhere to eat since its convenient.
There is a 711, lawson and family mart within walking distance nearby and also a drugstore mini mart down the street👍🏼👍🏼
There is a different wifi for each room which is a little troublesome but they have good security for the rooms.
For eg: When I forgot my keycard in the room and asked for another one, I had to write my keycode that I set when I checked in to verify its my room.
Double standard room type's washroom is different from the smaller room as the sink is seperate and outside of the toilet room and shower room. So when someone is using the sink, you can hear the sink sound wherever you are in the room.
And good to bring a smaller power outlet not the bulky multi usage kind as mine was too bulky to be plugged in to the outlet next to my bed. They also provide a charger for type C and lightning!
The toilet bowl heats up and the facilities in the room are not old and gorgeous, gives a luxury feel. They also have a hair iron👍🏼
My humifidier's water level was low and the cleaner didn't top it up so I called the front desk and she came up. She helped me to remove the water tank and showed me how much water to put in but didnt change it for me.🤔
The aesthetics in the lobby was so beautiful (with fake sakuras during sakura season) and comfortable, but too quiet as there is no background music haha.
I think overall they provide better service and better amenities than other 3 star hotels I have stayed in Osaka and Tokyo. This felt more like a 4 star hotel!
It was a pleasant stay and I'll consider staying...
Read moreThis is a chain hotel in Japan. The location of this hotel in Osaka this time is very good. It is only 2-3 minutes away from Exit 12 of the subway "Sakaisuji Honmachi". If you have large luggage or a lot of luggage, 13 There is also an elevator at Exit No. 1, and it is only a 15-minute walk from Shinsaibashi. The subway connects to nearby attractions: Osaka Castle, Tsutenkaku, Zoo, Universal Studios, Kaiyukan, Doboriton, Shinsekai... all very close It can be reached in about 3-6 stops. You can also take the Nankai Electric Railway (limited express train) to and from Kansai Airport via the subway "Tenka Chaya" station. Opposite the subway exit is a convenience store 7-11. The hotel itself has all the supplies. It is self-service in the lobby on the first floor. There is a smoking room on the second floor. There is an ice machine and a microwave on the third floor. The toilet and bathroom in the room are separated. The heating, cooling, and dehumidification are all directly controlled by touch. The important thing is that the air conditioner is very It's quiet and the bed is very comfortable. You can have a good sleep until dawn. The CP value is quite high and it is...
Read moreI was staying there between 3 to 4 Apr, due to my old mother I had to book another day before our late night flight the next day. Due to miscommunication with my local counterpart, I extend my current room at a high price the night before. But after discussing with the hotel front desk, a very nice and efficient Vietnamese lady Ms. Thuy who could speak fluent Japanese helped me to switch to a lower cost room that I needed and helping to translate my English communication readily. She was calm and friendly and most importantly patience with me. She understands for just booking a few hours I don't need a high category room. I really wanted to thank her for her kind and wonderful assistance! Besides this, the quality of the hotel is wonderful! The bathroom amenities has a good selection using high end and comprehensive facial oil/wash and lotion. They even have a hair iron thong! Location is central to good and all purpose shops like the equivalent of 7 eleven. The lobby is beautiful decorated with Sakuras and the architecture of the lobby is natural wood carvings, with nice furnishings. Definitely a nice boutique hotel to stay!...
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