Hotel Monterey La Soeur Osaka — Hotel in Osaka

We stayed with 2 adults, a 0 year old and a 3 year old.I'm worried about my 0 year old falling off the bed.directly to the hotelPlease let me know which room accommodates a baby cot.The reply was that it was possible in a twin room.I added the baby cot option in the reservation notes and they said it was fine.At the front desk on the dayWe are unable to prepare a baby cot because we do not have it in stock.The answer was that they had bed rails on both sides.Check the room.It only has oneAfter all, the fence was low and it was just sandwiched between the futons, so I felt it would be dangerous to move easily.I checked with the front deskIn the first place, the answer was that a baby cot could not be placed in this room.If I needed a baby cot, I was told that I would have to move the room and would be charged an additional fee.I heard that there is no baby cot.When I told her that, all she could do was put a blanket on the floor and sleep. The answer is.In the end, I couldn't let the child sleep alone.pull the blanket downI slept in the small room.The floor was also sticky in some areas, as if something had been spilled on it.Food particles fell out and the air purifier smelled musty.It was not suitable for bringing childrenBecause the staff did not treat me wellIt wasn't a very pleasant stay.The staff were very helpful at breakfast.There was a lot of variety and it...

Very nice onsen experience even for a downtown location. View from the rottenburo (outdoor bath) is or would be quite nice, if not for the entirely understandable metal grate privacy screening. You’ll have to look through at a good angle to really see out into the city but I found it a breathtaking view nonetheless. Bathrobes are comfortable and a nice touch— you can take a bath in the gender-separated baths and then wrap in a robe and “spa pants” and go catch up with opposite gender friends/significant other in the cafe area, which offers lounge chairs and a great city view.

The front staff however are pretty slow on the uptake if you or a friend are in any way of non-obvious gender identity. My Japanese friend (cis-male) friend has perhaps a more feminine face than they are used to. They gave us one male locker room key and one female. It took 4 back-and-forth exchanges for them to understand and apologize for the mistake. Other than that the service here is pretty friendly and attentive, but I’m sure that as with other onsen in Japan they will be even less understanding for someone who is not cis-gendered. If you have trouble getting them to give you the “correct” key by all means make your complaint known to the management.

Oh and tattoos are absolutely banned here as with most places, though you might hope they’d be more permissive in an otherwise...

Overall my and my wife's​ experience was satisfactory. Could it have been better? Yes. Hotel employees were kind and respectful. The hotel room itself was clean. We had a little trouble finding the hotel, as it shares the building with several other businesses and offices. Check-in was basically straightforward, except the lobby employee inexplicably needed to make copies of our passports. That may just be a Japanese practice. Our room was on the 21st floor, and it offered a great view of the city. The hotel is also very close to Osaka Castle, so if that is on your list of places to see, you should definitely consider Hotel Monterey La Soeur. Since this was our first time staying in a Japanese hotel, we didn't know why we were given two key cards. It turns out that one key is used to activate the electricity in the room. We almost foolishly called hotel staff, because we had no idea why the lights weren't turning on. Just be sure to put that card into the electricity slot by the door. Our semi-double room for two nights costed 14,400 yen, which is very reasonable when you compare it to other hotels in its category in Osaka. Plus, our stay included two free passes to the hotel spa. Prices may differ depending on the season, however. We stayed in the hotel in May. If we stop in Osaka again, we will probably...