Villa Fontaine Tokyo Hamamatsucho — Hotel in Tokyo

After living in Japan for a couple years and staying nearly 100 different hotels, I'm used to an extremely firm, not so comfortable mattress. This took it to a new level, the bed was super uncomfortable. To add to it, it had an even more uncomfortable pillow. Pretty much a bean bag. Another issue we had with the bed is that the sheets were too small, in the middle of the night it would pull from under the mattress and you'd wake up and be laying on the mattress/mattress protector. On our way in one night, my wife asked for a bigger sheet. I thought the staff would just give us a bigger sheet, instead it turned into a huge ordeal where one of the managers came and checked out bed to see if the sheet was really too small. She came back with another sheet that was the same size and put it on the bed while we awkwardly stood and watched. I did notice while the sheet was off the bed that the mattress protector had a lot of stains on it. Which is quite disgusting. The new more tightly installed sheet didn't work either, it was coming off the bed by the time we woke up. It's an older hotel so the sound proofing isn't great, and it's near the train tracks, so that means it can be noisy from outside. The rooms feel very worn and pretty dated. Overall, the service was good-ish, beds awful, cleanliness was okay, and in an okay part of the city. However, I wouldn't...

Note: we booked through their actual site. We used no third party mediums. ||This hotel is absolutely wonderful. Under 100$ a night for a perfectly quaint room, comfortable beds, wonderful service, and complimentary breakfast every morning. ||They have optional no smoking rooms, and the double beds are not nearly as small as they seem.||They offer a ‘green’ program, so for every night you stay over two nights you get a 500 JPY Card for the convenience stores, if you tell them you don’t require room service. They still come once every three days to clean your room, and bring you fresh towels and toiletries and pjs daily, leaving them for you in a little baggie at your door. For people who don’t need room service daily, this option is worlds of wonder! Exactly perfect for my boyfriend and I. The convenience store money bought us a few lunches.||The clientele around the hotel is nice too. Quiet, and polite. Not one complaint could be had for this hotel, however, fair warning to younger couples who like to have fun, this hotel is in a residential area and you are asked to not make too much noise when you check in. So parties and loud music are certainly a no. Which makes the atmosphere around the hotel so much more peaceful. ||This hotel is also close to a station connected to one of the maid lines in downtown Tokyo. Very...

Note: we booked through their actual site. We used no third party mediums. ||This hotel is absolutely wonderful. Under 100$ a night for a perfectly quaint room, comfortable beds, wonderful service, and complimentary breakfast every morning. ||They have optional no smoking rooms, and the double beds are not nearly as small as they seem.||They offer a ‘green’ program, so for every night you stay over two nights you get a 500 JPY Card for the convenience stores, if you tell them you don’t require room service. They still come once every three days to clean your room, and bring you fresh towels and toiletries and pjs daily, leaving them for you in a little baggie at your door. For people who don’t need room service daily, this option is worlds of wonder! Exactly perfect for my boyfriend and I. The convenience store money bought us a few lunches.||The clientele around the hotel is nice too. Quiet, and polite. Not one complaint could be had for this hotel, however, fair warning to younger couples who like to have fun, this hotel is in a residential area and you are asked to not make too much noise when you check in. So parties and loud music are certainly a no. Which makes the atmosphere around the hotel so much more peaceful. ||This hotel is also close to a station connected to one of the maid lines in downtown Tokyo. Very...