Wanderlust Hostel — Hotel in Almaty

Clean hostels. But with a decidedly Central Asian attitude towards customer service. I intended to stay here for two nights before moving to Wanderlust Boutique, due to capacity issues. Unfortunately, I had to cut my stay at the Riverside place short as there were some really obnoxious guests partying all night and keping other guests from sleeping (to which none of the staff felt responsible to intervene), and stay at a completely different place. Wanderlust Riverside had been happy to collect an advance payment for my stay at Wanderlust Boutique. When finally asking for a refund at Wanderlust Boutique for the night I 'escaped' the Riverside place, they all of a sudden became completely different entities and the one branch couldn't refund me for a stay at the other. To top it off, they even tried to shift the blame on me, as I didn't talk to the manager personally, but informed them via text. I would like to write more positively about Wanderlust, as they are actually pleasant places, but they really need to improve on how they treat...

I stayed in this hostel during summer time. There was no air conditioning or fan in the dorms. Even if the windows are open, I kept waking up in the middle of the night drenched in sweat. There were no privacy curtains on the bunks. There were CHILDREN, yes you read that right, CHILDREN in the mixed dorm. It looks like those kids were between 5-10 years old. There were SIX CHILDREN in the mixed dorm I stayed at. The reception, sitting room, kitchen and dining hall were cramped into a small space (and it’s all next to the mixed dorm). I didn’t get proper sleep during my stay in this hostel. The wifi was patchy. The staff weren’t very helpful either. I didn’t expect to experience all of this after reading all the good reviews on Booking.

The only good thing about this hostel is its location.

Overall, I wouldn’t recommend this hostel to friends or...

Very good hostel in almaty, they have separate rooms and dormitory’s. Kitchen is also very well maintained with all necessary things like oven,kettle electric stove,utensils,spoons,bowls and fridge, rooms and other places are clean. Only issue is they have shared bathroom for private rooms also you have to share one bathroom between two private rooms. People at reception’s are also helpful but some people’s are always telling you to keep quiet even if you are talking in normal tone. Sometimes it feels like we are in school even though after you are on your vacation. May be since its hostel they have this rule not make noise. Anyways this is good hostel for your short stay with kitchen and...