Libava — Hotel in Liepaja

We visited Liepāja during low season, so the hotel was not crowded and the price was very affordable (we stayed in deluxe room with breakfast included). The hotel is located in the historical building built in 1772 (one can find this out from the hotel guidebook located in the room) which is now renovated. The hotel is quite small (only 7 rooms) and very cozy.||Let me mention the advantages of the hotel:||- Excellent location: the Old Town is just around the corner;||- Great view of the canal;||- One can adjust the temperature in the room (that's important during cold time of the year), there is climate control unit in the room;||- The room was equipped very well: there was king size bed with comfortable mattress and plenty of pillows (though, we had two small blankets instead of one big one), a sofa, some chairs, a desk and a coffee table, big wardrobe with a safe which can be used with no additional charge; there was a TV, a fridge, a kettle (and some tea as well), a hair dryer, an alarm clock with thermometer which also was very handy.||- Toiletries include the soap, shower gel, body lotion, shower cap and hygiene kit (cotton pads and buds) - completely enough even for exacting guests;||- The room (at least deluxe one) was equipped with jacuzzi which was really working;||- We've got complimentary water from the hotel;||- Breakfast included was really great - it contained from two courses and a drink of your choice;||- There is good fish restaurant located in the hotel where guests of the hotel can get 10% discount.||||Some disadvantages:||- There were only 5 Latvian TV channels to watch, other channels from the list in the hotel guidebook were blocked (not sure if additional charge is needed to unlock them, nothing was mentioned about it in the guidebook);||- Curtains are too narrow so they do not cover the whole window, so the light from outside will get into the room anyway.||||To sum up, I liked the stay in the hotel very much and will definitely stay here again if I ever need to come to Liepāja again. This is the best choice for people who don't like big crowded hotels but value comfort and...

I went on a business trip from Riga to Liepāja where I used the accommodations provided by the Libava hotel. First of all, I must point out that the variety of the breakfast menu at the hotel is fixed and minimal, and one must order their breakfast at the hotel lobby the previous evening, and indicate the time that the breakfast would have to be served. Because I had had a meeting arranged for 9:00, I booked a breakfast for 8:00. I went to the dining room at 8:00, and did not get one. I waited for some time, and then went to the lobby to ask about this. In the end, I got my breakfast, as late as 8:30, and the meal did not match the description indicated in the menu at all. ||Later, when I was returning to Riga, I realised that, in a hurry, I forgot my sweater at the hotel; in my subjective opinion, the value of the sweater was considerable. I immediately contacted the hotel, and their answer was that they had found my clothes in the closet. I went back to the hotel, where the staff gave me things that clearly belonged to someone else. I tried to find a rational solution to this situation; unfortunately, no constructive explanation was provided, and the “gentleman” who proudly called himself to be the hotel manager became very impolite, shouting, throwing indirect insults at me. The proud hotel manager pointed out rudely that many people called them looking for their things, which can never be found, adding that the hotel was not a pawn shop. This remark by the hotel manager implies that there must be something wrong going on at the hotel, if they never find the personal items people ask them about.||There are essentially two options: either a member of the hotel’s staff or those who lived in the room after me stole my personal things, and while the hotel administration had ample opportunity to at least find out the circumstances of the matter, they did not even try it, and, instead, the proud hotel manager chose to be aggressive and inconsiderate. In any case, the attitude of the hotel is...

My husband reserved us a room via phone. By phone they informed us that it will be 100 euro per night + 12 euro for breakfast (optional). We were a bit surprised when we arrived that the receptionist asked to pay 110 euros instead of 100. Somehow breakfast was more expensive than it was a week ago when my husband called. The room was not so clean. Dust on ceiling elements and furniture. Also the room was cold and there was a non-functioning heating system that somehow managed to blow cold air instead of hot and was way too noisy. And important to point out - impossible to switch off. The best part was the morning of checking out of the hotel. When we paid for our stay, the receptionist told us everything there was to know. Our bad we didn't clarify the time of the checkout, we just assumed it was the same as the check-in - 14:00. So the time hits at 12:05 we get a knock on our door. It's the same reception lady, she asks us sarcastically are we planning to stay one more night or what? We apologize for our mistake and explain to her that we assumed check out time was 14:00. Quickly take our bags that we had already packed and left. And we left feeling not great. Felt like sheet.💩 We didn't expect such rude communication.. So to sum up everything, I don't recommend this filthy and rude place. Breakfast was ok'ish, except from coffee, that was terrible and non drinkable. And as cherry on top- we didn't get any receipt, although the receptionist promised to give one at the checkout. And to be fair we forgot to ask, because we just wanted to get away from this place as...