Glass pane on desk with sharp edges and cracked glass, sliced my finger open when unpacking my things. Staff was helpful but the fact their first aid kit was out of plasters or bandages of any kind (all it contained was an antiseptic liquid) leaves a lot to be desired.|Next morning we went down for breakfast to find a ridiculously poor choice of breakfast items. There was an assortment of fruit jams (but no fresh fruit whatsoever), halloumi or curd cheese, tomato, boiled egg, sliced bread - brown and white, both accompanied by an assortment of small fruit flies (I kid you not, they even had a blue light fly killer). There was a bain-marie with hot chick peas plus something I couldn't identify. Hot drinks were served by a member of staff and it was either filter coffee or tea but no milk of any kind available to whiten them. Maybe that's the reason there were no cereals available either. I have travelled a bit and had much better breakfasts for a fraction of the price they charge. Even the second worst ever breakfast I had still beat Q Hotel's offering. For a hotel classed as 4 stars which charges US$10 for breakfast that's totally unacceptable. So bad we didn't even bother going down for breakfast on our second and last day, we just checked out. I will not be staying here again.||Kudos to the friendly staff, specially Tawfik, who promptly ran to a nearby chemist to get bandages and showed genuine concern for my injury due to unsafe glass pane...
Read moreI stayed in the Q-Hotel in Beirut at the end of September 2018, just because my usual hotel was fully booked. Though it was rather accidental, I do not regret by all means; on the contrary, I enjoyed my stay a lot. From the first moment, I was immersed in a nostalgic atmosphere of early 20th century Paris. The lobby decorations and music play their role perfectly. The hotel personnel were amazing – nothing was a problem: I needed a desk in my room to have a working place (yes, it was a business trip as usual) – they improvised and brought me one in few minutes. The internet connection was pretty good (much appreciated since, typically, I’ve faced difficulties during my previous trips), the bed and chair comfortable, the room and bathroom spacious enough. I really liked the little pieces of art making this hotel unique. Having managed to spare 2 hours for a walk, I am happy to share few pictures of the hotel as well as the Hamra streets and seaside promenade I love so much. By the way, the “Q” in the hotel name stays for “Queen” and that’s how...
Read moreOne of the worst experiences ever. The service is just beyond bad and they tricked me and cancelled the booking through the agency although I stayed in their hotel so I can not write a review and they don't pay the agency itself. the jacuzzi had electricity problem and it was dangerous to use. the reception was respectless and each time you wanted something you needed to tell them 10 times in order for them to do it. Also, the room was not clean at all. I would not recommend staying at this hotel and being tricked by the pictures cause maybe in the past it was that good but recently it is beyond any...
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