Luna Capsule — Hotel in Borneo

We spent one night at Luna Capsule before heading to Mabul island. ||||In terms of rooms:||Two of us went for the double room and the other two originally had booked the dorm. Upon arrival we noted the following things;||- the dorm is near the reception and is a really small room. It's like a small room with on both sides bunk beds. Only plus I could mention is the fact that the bunk beds got a curtain each. Furthermore, the dorm is really close to the reception. If you want to have a decent night of sleep this is obviously not the best option. For this reason, the two persons we travelled with changed their booking to a double room.||- the double rooms felt like hotel rooms: clean, decent bed, brand new ac, and a modern bathroom with rain shower. During the day, construction work was going on, making us believe that the top floor was recently renovated. The construction work did not commence extremely early and stopped before 6pm, meaning that you will not suffer from noise issues. ||||What is good to know is that the double rooms are located on the top floor. The reception with the dorm is located on ground floor. The staircase to the top floor however does not start at the reception ground floor. Instead, you have to walk around the corner, pass a gate, go up, scan your room pass, and enter the top floor. In other words, to get from and to the reception, one has to go outside. In general this was fine. You however do not want to to this at night; Semporna really is not the richest, cleanest and therefore safest of places.||||In terms of the rest:||- Reception staff is not overly accommodating or friendly. However, if you e.g. have a request to make use of their laptop to transfer photos from a SD card, they will not refuse.||- Breakfast is a joke. Just go around the corner and have breakfast at a public space.||- Location wise, Luna Capsule is located about 1km from the Semporna jetty. During the day you can walk this. As already mentioned before, Semporna is not the cleanest and does not feel like the safest place on earth. Therefore, during night time I would take a Grab back to the hotel.||- Price of what you get is fine. It's not as cheap compared to the rest of Borneo, but this seems to hold for all the accommodations in Semporna. If you want to have a clean, modern and relatively safe place to sleep, e.g. for a few nights, Luna Capsule is fine.||- If you want to have dinner at an OK place on walking distance (almost same block) from Luna Capsule, I would recommend Summer...

Luna capsule was a great capsule experience for one! Nothing much to complain about really, here are a few good things I've got to share. Clean capsules for the ladies, w air-condition. Decent shower and WCs. Cozy lounge area w TV and Netflix! Free breakfast w toasts, coffee and tea. Clean towels. Rather friendly and helpful staffs like Lia and nice owners!

Things that could be improved: light replacement for one shower, WC area could be real tight and small.

Otherwise, great place to know new people and travelers. Pretty convenient to have a self serviced laundry service at the back and nearby eateries. Also a short walk to the jetty and shop lots.

As for the double room, it's located at the back row named Luna Capsule ll. The rooms are situated upstairs on 1st floor. Ours has an en suite bathroom which was roomy and with a heater shower. Room is generally clean but dated. Has a small TV and an even smaller window. Room is relatively spacious but could...

I stayed in a small room shared with many guests at this hostel. What surprised and disappointed me was that the staff would turn off the air conditioning in the room even while guests were still inside, without informing us during check-in. Staff enter the rooms and switch off the aircon from 12:00 PM to 4:00 PM without prior notice or permission. This is unprofessional and disrespectful of guest privacy, especially in hot weather.Moreover, the staff at this hostel are unfriendly and arrogant. Despite having many staff members, their attitude is cold and unsociable, especially in the common lounge area where guests relax. This behavior is particularly unpleasant, especially from female staff, and it reflects poorly on the hostel’s hospitality — not a good impression for visitors like me.I hope the management addresses these issues by improving staff friendliness and respecting...