OYO 89457 682 Lodge — Hotel in Borneo

aircond for room 207 need to wait about 5-6 hours to feel cold,, at evening very hot,, the aircond not function at well.. I got problem with this managed of hotel, that day my friend slept, i knocked the door and he not wake up, and problem his phone are not work due to no power, and then i go down to ask for another card of the room, the staff dont want to give, because the master card only for them, so i ask his to open for me by using the card and he said cannot due to security, the problem is, the room is under my name and by my own check in it and pay it, why that difficult ? than, the staff said the room use password, ok, so he give password, when im going up again to enter the password, the password are given wrong, because of 3x times trying, then the door sEcurity are locked, so i go down again to ask, why the password cant be use and the staff said u put the wrong password, how come ? and the staff said need to wait 5 mins to reset back, why ask Guest to...

Nothing much about the hotel. We check in at night around 7pm, called the receptionist to inform that we will arrive hotel a bit late and will check in a bit late. When we reached, the receptionist ask for reservation number and checked in. Room was very small and the a bit smelly. The bed was very hard and the blanket worn out. For the price that we paid, we cant complaint much. The location of this hotel is just at the back of the mall which is very easy for those food lovers to find food nearby. We don't have any bad or great experience because we just stay here for 1 night before we transfer to another 5 stars hotel on the next day due to room availability. I would say that this hotel suitable for those with limited budget but not recommended to those travelling with child and of course with large baggage as they do not have any lift at all and you have to climb the staircase to get to the 1st or 2nd floor which is very...

Honestly, i wouldn't even give this hotel 1 star. Don't deserve any stars at all. We reached the hotel at night around 7pm after a long drive. Once we reached there, the receptionist wont let us check-in. We have BOOKED and PAID via online app. But they said they were not agree with the price offered on the app. They said the price on the app was to cheap for them (hello this is beyond costumers' control). But the point was, we have paid via the app and it was not our fault at all. At the end, we had to leave the hotel and drove around the town to look for another hotel which took us hours. They even had the audacity to ask us to cancel our booking on the app and we ended up getting charged. It was not even our fault and yet we faced losses. Dear Oyo, if u are reading this, please do something. This is not ok at all. From: deeply...