My Place Hotel KB — Hotel in Kelantan

Specifically booked a room with double bed room online a few hours before arrival, when we got there we got told there were no double bed rooms available so we were given a twin beds room. Not the end of the world but a little annoying. Then at 00.30am as we were sleeping, the aircon started leaking A LOT. Water was pouring down. Called the reception guy who tried his best to do something but after 10 minutes as he was going nowhere with his DIY I asked to be moved room. But the hotel was full so not possible. I asked to be moved to another hotel and the staff immediately accepted and drove us to a nearby hotel of similar standards.||||I know problems happen and this was maybe unlucky but anyway, the hotel felt old and not very well maintained. The room was without windows, the bathroom was outdated so my review would have not been very positive without this incident anyway. On a positive note, the reception staff was quick to act...

I'm staying in family room. This hotel room is come with bathtub. Eventually you will find the water tub is quiet tricky to switch it on.||||The service is ok. ||I request for an extra bed during my booking via Agoda, the hotel didn't ready with it. however when I approach the receptionist, immediately they ready the stuff for me. ||||Cleanliness wise I'm can say bad. The toilet is spotted with cockroach and ants is easily spotted anywhere in the room.||||Pillow is a bit too tiny and soft.||||Location wise, due to I'm origin from this state, I have no issue on the direction or transport. For visitor, this hotel is walking distance to china street (which mean food!). ||The best part of this hotel is, it's quiet during the night.||||The overall service quality might be rated 1~2 star, but with the cheap price, it's a fair...

This place felt dirty, old fashioned and grubby. The room had no windows and was dingy to say the least. We could feel the springs through the mattresses and only a blanket was provided (and we don't think it had been washed). To call this place a hotel we think it should have sheets on the bed and a window! Oh and the TV only had 5 working Malaysian channels. As an aside, ignore Lonely Planet's advice on Kota Bharu, there is nothing of real interest here. The only positive comment about this place is that some of staff were really helpful with our luggage, maps and lifts to the airport, but others just seemed...