OYO 90281 Hotel Taj (seksyen 13) — Hotel in Shah Alam

Dear Hotel Taj Management

I am writing to express my deep disappointment with the condition of the hotel during my recent stay.

The room was in poor condition — the bed had a worn-out cover and a thin blanket, and the mattress was badly damaged. At check-in, I was informed that the TV was not working, which was already frustrating.

To make things worse, there was major renovation work happening in the room next door. The loud noise from power tools and constant wall drilling made it impossible to rest. I couldn’t sleep at all due to the unbearable noise.

As a result, I had no choice but to leave the room within just two hours of checking in. I regret booking this place and hope you take immediate steps to improve both the room conditions and the communication around ongoing...

Bilik okay, katil selesa. Tapi mungkin tak bernasib baik time saya stay, air takde. Tu jelah yang disappointed sikit. Staf dia pun okay je. Pasal bilik tu macam renyah sikit sebab selalunya saya stay hotel semua touch card je, terus buka pintu tapi sini kena pakai kunci. Untuk safety, saya tak sure nak cakap apa sebab stay satu malam je. Sampai sampai terus masuk bilik. Esok terus check out. Oh ya, saya ada guna iron. Tapi iron macam tak hilang kedut sangat. Ke saya je rasa macam tu? But okay lah ada iron board sebab sesetengah hotel dia bagi iron je and kena iron kat bilik sendiri. Overall okay je. Tapi sorry, saya bagi 3 bintang je. Or maybe 3 setengah 🙆🏻‍♀️ Takde gambar nak selit sebab tak sempat pun nak...

The room smells musty, and there is no water. When doing a survey, it seems that there is often no water in the hotel. When we want to cancel, they don't accept it. Rent a place without water; I'd rather stay under a bridge in...